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September 2023 by Margaret Ross
Great service, friendly salespeople and good prices. What more could you ask for?
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August 2023 by Cameron Mikula
Quick and friendly service, easy to rent and drop off after hours. Truck was clean and worked well, very low miles.
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August 2023 by moodya
The employees were very helpful with the rental process. The vehicle was clean.
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August 2023 by Thomas Bruder
Google maps showed me the wrong way. It thinks there is a back way in but that’s wrong.
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July 2023 by Ernie & Stephanie Eisenbach
They are always nice and helpful in every way
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June 2023 by Doug Doug
I've only rented the U-Haul Pickup truck option from here. While the truck I rented was literally on E with the "needs fuel" light on, they apologized and gave me a $25 credit if I returned it with more than 1/4 of fuel. They upheld their end and I was credited $25 off my rental. no issues renting or returning. I was in and out in less than 20 minutes.I do not have a storage unit here, and I'm unable to comment about their policies or practices and have no experience on this matter.
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June 2023 by Robert Cornwell
Excellent experience. Fast and easy. The team was pleasant and helpful.
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April 2023 by Stephanie Eisenbach
Also kind and so helpful. David was a big help. Thank you David
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April 2023 by Veronica Giganti
We would highly recommend using Lakeside U-Haul Storage and truck rental. We used them to assist with our move out of state and store the balance of our items. We have now rented another truck to get the balance of our items from the storage unit. They were very helpful during the whole process and very professional. We would like to say that Tara was exceptionally helpful with everything and was always there a with smile to make it smooth and easy. Tara always went above and beyond to assist us and is a very valuable employee that is dedicated to take care of the customers. Everyone that we dealt with there explained everything well and we were treated like family. Thank you to everyone there at Lakeside U-Haul in Michigan!!
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March 2023 by Darby Jean
The lady that helped me was very nice and knowledgeable. The whole process was very fast, easy and efficient. Thank you!
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January 2023 by Boris
Do not trust this place. After over 3 years of having items there they changed policy and stole my items.Very surprised what this place did after years of good service. This place stole my items without allowing me to make payment like I have for over 3 years.The guy actually said I must have been LUCKY that they didn't get my items a before today.
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January 2023 by ross
Do not trust this place. After over 3 years of having items there they changed policy and stole my items.Very surprised what this place did after years of good service. This place stole my items without allowing me to make payment like I have for over 3 years.The guy actually said I must have been LUCKY that they didn't get my items a before today.
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January 2023 by Super 22
Must be doing wonders for your business seeing your van involved in a on camera assault
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December 2022 by Megan Scully
Reserving the uhaul online was easy and fast. Checking out the truck would’ve been easy also, except the website kept buffering and wouldn’t accept my pictures. Luckily it was during business hours so I just went inside. Truck was clean and it got the job done! Turning the truck in was also a huge hassle. The site wouldn’t accept/ load my pictures of the gas & mileage. So I had to call the 800 # after sitting in the parking lot for 45 minutes. Pretty much they need to fix their website!
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September 2022 by A S
Very poor service I got charge second time in my debit card after I drop the truckI called him back to ask him why and the ladies upfront they were very rude and not wanted to explain what I was charged for it because she said 50 miles when I talk to her and she put down 30 miles only and they charge me for extra miles all I wanted to know what was the reason and very bad attitude no respect she hung up on me said you need anything else that’s it hung up the phoneI called back didn’t want to answer for 3/4 time I call him back She was canceling the calls!Finally the supervisor answer the phone which it was not the supervisor was just other lady working next to her and she pretend like oh what happened she doesn’t know and then she didn’t even say sorry or nothing she just wanted to give me example of what happened and how it how did all that stuff work! Just wanted to say to everybody be careful because they say something and they write down different stuff!Vet bad serviceThey try to scam people
