Victra is a local Verizon Authorized Retailer located in Macomb, MI, dedicated to providing the best experience for its customers. The store offers a wide range of wireless devices, including phones, tablets, mobile broadband, and accessories. Customers frequently highlight the excellent service provided by the knowledgeable staff, particularly a consultant named Randy, who is praised for his professionalism and helpfulness. Many reviews mention quick and effective solutions, such as phone upgrades and repairs, with one customer noting they were back up and running in just an hour after a device issue. Even in challenging situations, such as dealing with impatient customers, the staff consistently maintain a positive attitude and strive to assist everyone. Overall, Victra stands out as a reliable option for Verizon customers and those considering switching to Verizon, thanks to its friendly service and commitment to customer satisfaction. The store aims to connect technology to life in a trustworthy and enjoyable manner, making it a recommended destination for wireless needs in the area.
I would like to commend the Verizon representative Zain, for the excellent and professional customer service I received. I was very knowledgeable and kind. I truly appreciate him exceptional service.
September 2024
Randy was helpful and patient ,definitely recommend to work with
August 2024
Randy was excellent very friendly, great service!! I will be back.
