Verizon offers a wide range of mobile, 5G home internet, and business solutions at their Utica store. Customers can visit the store or shop online, with options for in-store pickup, free 2-day shipping, express lockers, and same-day delivery where available. The store's knowledgeable and helpful staff, such as Andre, Phil, Austin, and Lance, provide excellent service, ensuring customers get the best deals on phones, plans, and accessories. The store manager, Phill, is praised for his exceptional communication and problem-solving skills, making the overall customer experience at this Verizon location highly recommended.
Had a virus or unwanted app (due to my downloading of a suggested app). Came in and Xzavier did his magic and fixed it within minutes. No long wait to to get a rep either. I will come back here when it's time to upgrade my phone.
June 2026
We went to get new phone and I was dreading the process. As it turned out it was quite painless. Lance and T were excellent to work with. They even offered some suggestions that brought down our monthly bill. Highly recommend!
May 2026
Every time I go to the store I leave extremely happy. There are always on top of everything and the customer service is impeccable
