Sam's Club Bakery in Madison Heights, MI offers a pleasant shopping experience with friendly staff and convenient features. The food court employees, Theresa and Gloria, are particularly praised for their outstanding customer service, providing a friendly and helpful attitude even when overwhelmed. The bakery's selection and quality are generally well-received, with customers enjoying products like the stroopwafel ice cream sandwiches. The store's gas prices are also noted as a great benefit, and the Scan & Go mobile checkout option is considered a game-changer for a convenient shopping experience. While the Madison Heights location may not be as nice as the Novi store, it still provides a satisfactory overall experience. Customers appreciate the $45/45 membership promotion and the ability to use their membership at the gas station. Despite occasional stock issues with membership cards, the staff is helpful in providing alternative solutions. Overall, Sam's Club Bakery in Madison Heights is a reliable and convenient option for shoppers, offering a range of products, competitive gas prices, and friendly customer service.
Great place, scan and go is my favorite feature. Place is very clean and not too crowded usually
July 2018
I give this place 4 stars because of Loretta at customer service. She works so hard and takes good care of the customer
July 2015
Pretty solid Sam's Club. It is usually clean and well stocked. I'm one of those weirdos who maintain both a Sam's Club membership AND a Costco membership. Why both? Each have different things that I use frequently. I like to go on weekday evenings, mostly to avoid the abject pandemonium of the weekends.
