“Local and good service. I have a car loan through them and that has had some issues but nothing that couldn't be fixed. Decent interest rates (both loans and for accounts). Inside is closed on Saturday but the drive thru is open for a half day.”
“The staff is kind & welcoming when I come into the branch. Very helpful when setting up new acct & changing acct to fit my needs. Not everything can be done on-line or with a machine.”
“I cannot thank Alisha enough for the incredible help she gave me during such a difficult time. After the loss of my significant other, I was told by multiple places that refinancing the car would be “impossible.” Alisha not only made it possible, but she had everything completed in just 2 hours! She was compassionate, professional, and truly went above and beyond to make the process smooth and stress-free. What felt overwhelming and hopeless turned into relief and gratitude, all because of her dedication. If you need someone who genuinely cares and gets results, I highly recommend Alisha.”
9AM - 5PM
375 River St, Manistee
Banks
“Thank you Nathan for everything you did for me on Christmas Eve! He did everything he could to get a hold on my check released emailing that department after being on hold for over an hour. This made us able to celebrate the holidays! You truly are a Christmas miracle! I appreciate your kindness and help getting this done on Christmas Eve! Happy holidays Nathan and PNC I appreciate you.”
9AM - 5PM
325 1st St, Manistee
Banks
“Ive been banking with this bank for almost 10 years now. Ive never had a bad experience with them. The people who work at this Manistee location have always been very professional and friendly to me. Their customer service is a 10/10!”
9AM - 5:30PM
1960 US-31, Manistee
Banks
“Absolutely love everyone here. Always find out what I need to, and all the folks are all so pleasant! Transactions are a breeze, and the hours are so convenient. Don't forget the Video Teller!”
“West Shore Bank has been so helpful with my mother's estate. It was so refreshing after her bank was so rude about everything, broken appointments, no one available to help...Thank you for the great service!.”