Gill-Roy's Hardware, Lumber, and Stihl is a well-stocked, clean, and organized local hardware store in Manistee. Customers appreciate the friendly and helpful staff, who go above and beyond to assist with projects, often saving the day with their expertise. The store offers fairly priced items and quick service, making shopping efficient even during busy times. Visitors find the store to be a great place to buy tools, bolts, and other supplies, with a welcoming atmosphere unlike larger chain stores. However, some customers have experienced a decline in customer service, particularly at the paint counter, where wait times and product accuracy issues have been noted. Despite this, many continue to choose Gill-Roy's as their go-to neighborhood hardware store for their ongoing projects and needs.
