“I had a very pleasant experience when buying my first firearm. The two gentlemen that assisted me were very knowledgeable on policies and local, and state laws. The process was smooth and relatively fast given the fact that they were also selling to two additional customers aside from me.To the dude who bought a defective bb gun you really should know the return policies when purchasing anything. Clearly on dunham's website as well as throughout the store, it's posted that ammunition and firearms cannot be returned to the store. A bb gun is a gun which is also called a firearm, thus, cannot be returned. Being less than impressed by staff for upholding their policy and or law is ridiculous and makes you look like an entitled, uninformed idiot. Simply calling the manufacturer probably would have resulted in a new bb gun being sent to you. Warrantees usually cover defects in workmanship. I truly hope that it was resolved.Again, to the lady that purchased a crossbow for her husband, you are upset rhat you contacted the manufacturer and THEY provided you bad customer service, not Dunham's. This is a review of the Dunham's store inot the crossbow manufacturer. I hope your issue was resolved since as well.I have nothing bad or negative to say about the selection of items, or customer service of the staff at the Marquette Dunham's store. I think it by far is the cleanest, most put together Dunham's I have been to.”
Gun Shops
“I had a very pleasant experience when buying my first firearm. The two gentlemen that assisted me were very knowledgeable on policies and local, and state laws. The process was smooth and relatively fast given the fact that they were also selling to two additional customers aside from me.To the dude who bought a defective bb gun you really should know the return policies when purchasing anything. Clearly on dunham's website as well as throughout the store, it's posted that ammunition and firearms cannot be returned to the store. A bb gun is a gun which is also called a firearm, thus, cannot be returned. Being less than impressed by staff for upholding their policy and or law is ridiculous and makes you look like an entitled, uninformed idiot. Simply calling the manufacturer probably would have resulted in a new bb gun being sent to you. Warrantees usually cover defects in workmanship. I truly hope that it was resolved.Again, to the lady that purchased a crossbow for her husband, you are upset rhat you contacted the manufacturer and THEY provided you bad customer service, not Dunham's. This is a review of the Dunham's store inot the crossbow manufacturer. I hope your issue was resolved since as well.I have nothing bad or negative to say about the selection of items, or customer service of the staff at the Marquette Dunham's store. I think it by far is the cleanest, most put together Dunham's I have been to.”