PetSmart is a large retailer offering a wide variety of products for many types of pets, from dogs and cats to fish and small animals. The store provides a big selection, and customers can shop online for pickup. Select locations also offer services like dog training, pet grooming, and adoption. Reviews highlight wonderful, caring, and patient service from employees who love their jobs and take time to help answer questions and concerns. Staff are described as friendly and knowledgeable, contributing to a very happy and satisfying experience. Specific praise is given to the training and grooming services for their amazing and caring approach, especially with uneasy shelter dogs, helping them learn quickly and build trust. While care information can sometimes vary depending on the staff member, the overall sentiment is very thankful, with customers calling the people at PetSmart lovely and heroic.
Needed some Fresh Pet food while traveling. They had it. In and out, staff were nice.
June 2026
Kathy did a great job grooming my 11 almost 12 month old puppy! I appreciate her listening to how I wanted her hair cut! She even recognized it was her birthday in a couple of days and gave her a bandanna and a toy!!
May 2026
They have what I need for my diabetic cat. Great variety.