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March 2024 by Matt Dunham
It's easy to get in and out quickly (if they're not really busy).
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February 2024 by Sarah Santiago
I’ve been a long time customer of this UPS store. The staff is always helpful, knowledgeable, and kind. The location is easy to get to and I am usually in and out very quickly!
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January 2024 by Lulu Rose
Parking is easy, the wait is never long and the staff is friendly and knowledgeable. Such a great store.
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December 2023 by Ann Mayer
They staff is VERY friendly, efficient and just all around great at their jobs
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December 2023 by Cheryl AustinChristian (Cherbear)
The employees are well trained and super efficient at the Marquette UPS store. Customers are always acknowledged and given extra help if they need it. Fabulous customer service !
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December 2023 by OctoberSnow 103102
Staff is very friendly and packages were promptly sent. I have never had any issues when using UPS. All staff members have been helpful and talkative.
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November 2023 by Kristy
I am always served fast and with a friendly representative even if the store is busy. It's my favorite way to send packages.
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November 2023 by Jeremy David Butler
Nice employees and cheaper than I would’ve thought
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October 2023 by Tyler Hackbarth
The customer service was excellent. The store was clean. The UPS store workers really cared about getting my package to its destination safety and timely. They’re ent above and beyond to do so.
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October 2023 by Ken Wall
Great & friendly customer service!Almost no wait time, even during what looked like a rush hour.
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October 2023 by Sarah Foster
I have had nothing but excellent customer service at the Marquette, MI location. Brenda knows her stuff! - Project Jade.
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October 2023 by Ki Leo
Exceptional care with every service. Very helpful with sending packages and mail. All staff so friendly and nice. All my packages have arrived at their destinations much faster when I bring them here than to the post office. Added bonus is they are easy to get in and out as parking right out front. Disappointed corporate offices discontinued allowing them to sell cards for packages. Several times I needed a last minute card and I could easily pick one up here before mailing. Shame on corporate for discontinuing the wonderful service. Please put the card rack back.
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March 2023 by Amanda Stanley
Best customer service in Marquette! Always friendly and professional. Thank you
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February 2023 by Tiarra Lehtinen
Let me begin by adding I am not a person to go around bashing businesses for my own pleasure. But I was so taken back at the ignorant rude way I was treated while attempting to ship an object I sold online and needed to ship it. Now to be fair my husband and I did arrive 20 minutes before closing, but some ppl work just the same as them. That's the only conclusion I could justify such horrid customer service. And let me tell you, they make it very clear they ARE NOT UPS they are privately owned. Ok I understand, yet irrelevant to what I was trying to accomplish. The name of the store makes me question that very statement tho too. I highly do not recommend using their services. 70+ dollars they wanted to charge for a box (yes my item was larger but come on it's a box) and then farther along thru my transaction they informed me how another 30-40 dollars so they could "package" it and when I asked if I could package it myself I wasn't permitted. Needless to say regardless they did not nor will ever get my business again.
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December 2022 by Tim Adams
I wasn’t quite comfortable sending out a package because I haven’t quite done it before but the workers at this store was so pleasant and helpful and walked me through everything without looking annoyed or anything. Absolutely loved the service and I would highly recommend this place