“I had a delivery on April 9th and the driver (although the card he gave me when he left only displayed a bar code which I could not get to work) was exceptional. We were having issues with our furnace and did not realize we were out of gas as the meter on the tank failed. He was beyond helpful making sure he could fill the tank to our requested level we needed all the time making sure that both he was always following proper safety protocol and that I was informed and understood what procedures would need to occur to get us back up and running. I know he was very busy that day but he took the extra time to assure, on more than one occasion that I understood what was happening. I cannot thank him enough as he made a very stressful day turn into one that worked. And his friendly and caring personality was a bonus. Please let him know and thank him for his excellent service.”
“Love this company, have worked for them over 12 years. Was always happy at the Marcellus location..transfered to Niles a while back...I really miss Mrs Teresa ? Couldn't ask for a better company to put my time in ?”
“I do not like that I cannot walk into the office without an appointment, however, their customer service is amazing. When they deliver fuel they are very courteous of my property and their surroundings. They go out of their way to make sure everything is running smoothly. I also really like that they don't wait until last minute to fill, so my bill is not so outrageous.”