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February 2024 by Mark Hunderman
Maggie may be cheap, but is the most unorganized tax preparer. My wife and I haven't got our tax returns for the last 2 years. I've been calling for the last month at least 6 times, her response was , I'll find them and send them out . Tuesday I called her, she said she would make copies and send them out that day, here it is Friday and she put them in mail today, I have a appointment tomorrow to get them done by someone that is more organized. I'll pay little bit more for that.
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June 2023 by Brandon Starbuck
If I could rate it any less, I would. Both my girlfriend and her mother got their taxes done here. This lady screwed up both of theirs. She WILL NOT return phone calls. She straight up lies to you if you are able to somehow get a hold of somebody at the office. She needs her license revoked and needs to find another line of work.
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May 2023 by Olivia Cessna
0 Stars. Most unprofessional experience I've ever had. Its been 6 weeks since Maggie agreed to do my taxes and here we are, I have no idea whether she filed them or not. She said she'd call me "tomorrow" two weeks ago and has been radio silent ever since. Is now straight up ignoring my calls, sending me right to voicemail, with a voicemail box that's full so you can't leave a message. Do not go here. It's not worth it. Every other negative review on here is true.
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April 2023 by Gary Annable
Never again she never filed our taxes and I brought them in on February 10 I was lied to twice about when they were filed, and now it's April 12, so I had to go pick them up and now have someone else doing them. It's time for her to RETIRE!! If you haven't gotten a return yet I would advise you to do the same time is running out.
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April 2023 by Bobby Waldron
Maggie has done our taxes for years, she is very courteous, knowledgeable, and helpful and I highly recommend getting your taxes done here.
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December 2022 by Sherry D
I've been going here for several years but some things have changed with privacy of financial information and documentation of payments received for services.Think its time to go some where else.I also agree you can not contact them.
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December 2022 by Sherry D
I've been going here for several years but some things have changed with privacy of financial information and documentation of payments received for services.Think its time to go some where else.I also agree you can not contact them.
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September 2022 by Anne Farnsworth
Had an appointment earlier this year with Maggie for our taxes to be filed - first year in a LONG time to use her services. Her office is very cluttered with other people's information scattered openly all over the place. We had a VERY hard time getting a hold of her but was able to speak to someone in her office a few weeks after our appointment - was told that our return was filed, that we owe money for both state and federal, and to expect our stuff back in the mail......fast forward to now - after some investigating with the IRS and State, we find out that an extension was filed on our behalf on April 15th, but no return filed, and ABSOLUTELY NO COMMUNICATION FROM MAGGIE or anyone in her office!!! We cannot reach her by phone or mail, and when we drive to her office no one is around! We have been under the impression that our return was filed, and have been expecting payment coupons in order to pay our tax bill - and now come to find out no return has been filed - PLUS, she still has ALL of our personal information being held hostage with no way to get in touch with her!!!! VERY UNPROFESSIONAL, DISORGANIZED, AND HIGHLY SUSPICIOUS OF FRADULENT ACTIVITY!!!!! Would not refer ANYONE to this place!!!
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May 2022 by SHANNON HARNEY
Maggie has done my taxes for 20 plus years. Last year was bad communication. This year - no communication. It was 4/13/2022 and her daughter called me and left a message saying she couldn't read some documents from our February appointment!!!!! Why isn't your mom calling me? I don't know. I work two jobs I'm tired. Unreal! You are so freaking Fired!
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May 2022 by Rodney Baughman
Maggie is a fanominal account. My wife and I have been with her for 15 years and wouldn't consider going anywhere else.She's polite, professional and damn good at her job.
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March 2022 by Toni ward
Maggie is very professional and she doesn't answer the most of the time because she is busy doing taxes for other people before you give her 1 star rating if she was doing your taxes would you want her to be on the phone with someone else people don't understand how complicated it is to start someone's taxes and get distracted by a phone call Maggie Hoover is very professional
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September 2021 by Derek Storey
Filed in April and have not received notice of my tax return status or any form of communication from them. They are impossible to contact, do not answer the phone. I will be filing a formal complaint through the IRS. This is incredibly unprofessional.
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September 2021 by Brandon Charles
I have been trying to contact Maggie for over 2 months just to receive my tax documentation and can't get anyone to answer the phone or respond to emails. As a business owner this is extremely unprofessional
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September 2021 by Aubry Chapais
No way to contact them. Phone is either "busy" 24/7, or is just rings. Still have not received our tax documents months later.
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July 2021 by James Stratton
We have been going here for the last 20 years. Maggie dose a fantastic job and her rates are great. We will not be going anywhere else
