TRUE Community Credit Union is praised for its friendly and efficient service, especially regarding loan applications. The staff goes above and beyond, ensuring a smooth process. The credit union is also kid-friendly, offering a play area for children while adults wait. Customers appreciate the helpfulness of the staff and enjoy being long-term members, though some wish for more lower interest rate special CDs. Overall, it provides a welcoming environment for families.
Great to work with. The responded fast and made my loan process easy
March 2026
Been a member for a few years very helpful staff and their products rock!!
June 2025
I am very pleased with the service I received on my application for a loan. They even found me when I had a wrong number on my application. The loan officer, Cynthia, was awesome, got everything going quickly and and easily in one afternoon. I am very pleasantly impressed. Thanks, True Community!