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“After the unfortunate loss of my brother in June, who banked with Commercial Bank, I have truly been pleased with the service that I have received from the bank associates. From Stephanie, a Mason teller, to Melissa, the Mason Branch Manager, it has been true customer service at its finest. It’s always a pleasure walking into the Mason branch knowing that you are going to be greeted with a smile and taken care of the way a customer should. Thank you, Melissa, for your exceptional help in getting my brother’s estate account set up. Commercial Bank and its customers are fortunate to have you!”
“I came in for help getting a loan & had the pleasure of working with Jami S. She was so sweet & helpful. Felt like she actually cared about the situation I was in & was just overall a great experience. Thank you Jami!!”
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1019, 750 Cedar St, Mason
Banks
“Melissa was an absolute pleasure to work with! Not only was she knowledgeable, professional, and positively upbeat, but she was also very kind and respectful with regard to handling a difficult situation. Thank you for your help Melissa P.”
“I am very pleased with the service I received on my application for a loan. They even found me when I had a wrong number on my application. The loan officer, Cynthia, was awesome, got everything going quickly and and easily in one afternoon. I am very pleasantly impressed. Thanks, True Community!”
“I’m from out of town and recently visited the fifth third bank in mason, overall great experience, Austin was a lot of help and I’m really satisfied with everything. I would definitely recommend.”
“Been banking at this location now for 5 years and the couple times I had issues they quickly solved them including when mystupid self overdrafted by .35 cents lol they reversed the overdraft fee for me. I'm very happy banking here!”
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“All of the tellers have been very attentive and kind. I've never had to wait long at all, pretty much been helped right away every time I've gone inside.”