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May 2025 by David Taylor
We are new had a good experience
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April 2025 by Joann Schoetzow
Very friendly and helpful people. Answered all my questions that I had asked. Got what I needed in a timely manner. 🙂
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March 2025 by Peggy Burco
I’ve never had a bad experience at Consumers. Always great customer service especially from Jeni Albertson.
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March 2025 by Sharon Harris
I love Consumers CU. People are very friendly and helpful. The products they have are great. I love the online banking and Bill Pay. So convenient! Helps me organize my life!
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May 2024 by Eric Thompson
We received excellent service in a loan application. Everything was handled in a timely efficient manner and our loan person, Abby could not have been more easy to work with highly recommend..
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April 2024 by Karen Burton
Couldn’t ask for a better credit union, the staff are so kind and helpful. Thank you Mattawan Consumers Credit Union!
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January 2024 by Ethan S.
Terrible customer service, signed me up for things I didn't want and I trusted the agent enough not to read everything I signed... Got into a scam of a credit union. $35 overdraft protection, but they continue to let charges go through and each one is $35... So $20 of charges on my end cost an additional $105... Customer service is useless because it's my fault for not reading the paper work through enough. Seriously never go here they are worse than any bank
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December 2023 by David B1982
⚠️ WARNING!⚠️ All they do is charge fee after fee. They take advantage of people. I'm struggling to just stay alive waiting on Disability to quit jerking me around and then consumers takes every last penny I have in fees. Do not trust consumers credit union.
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December 2023 by Devin Weatherwax
Love it there! They are so helpful!
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November 2023 by Amber D
Jeni was amazing! She helped me figure out what kind of account I needed for my specific situation, set it up quickly and easily, and got me all set for online banking too. She even called after I left to let me know she signed the account up for travel notices, since it is for my son who is going out of town on a school trip. Overall, great experience and so personal!
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November 2023 by D D
Wendy was awesome!! Very friendly, great advice, answered all my questions and some. The service was proficient, professional and quick. Thank you for fantastic staff members. DD
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November 2023 by Theresa Bininger
I have been with them for over 20 years. They are always very friendly and helpful.I do think you can have more tellers working. Sometime the wait is very long.
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November 2023 by Heaven Myers
I don't usually do a review but I had great customer service! Jon answered all my questions I had with patience and talked me through my entire transaction.
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August 2023 by Doug Hubbell
Great customer service from Jon!
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August 2023 by Victor Pignatiello
Staff was professional and helpful. Tasks requested were completed in a timely manner.
