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October 2023 by Robert Johnson
The Allen Park team perform their duties in a professional & courteous manner. Always welcoming and greeting customers as they enter the facility and mentioning any new products. Love the whole team!
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September 2023 by Ruben Segura
Love visiting my credit union, I feel very welcome every time I stop by, They are very helpful. ?
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May 2023 by Victor Sin
I took my elderly mom to this location to help her deposit a refund check she received from her mortgage company. All I can say is that the teller that helped me was VERY rude. I am not sure if she was just having a bad morning, but her attitude was unacceptable! I am a customer of this credit union with multiple accounts , and I am seriously considering moving all my money to a traditional bank near my house. ADVICE TO MANAGEMENT: Please provide additional customer training to your tellers. There are too many banking options to put up with bad customer service.
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May 2023 by Delia Rios
The staff here are friends. Remember everyone by names and your family. Always so kind and professional.
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August 2022 by Emily Falcioni
Working with Violet J. - loan officer was a wonderful experience. Violet made all the steps to obtaining an auto and personal loan a breeze. She answered all of my questions thoroughly and kept me informed throughout the whole process. The bank manager at this location is also phenomenal. She was kind, professional and made sure I had a great customer experience. I have never had such a wonderful banking experience. I recommend this bank’s location and Violet for any banking needs.
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June 2021 by Brian Stover
Very helpful, but that is nothing new, they have been very helpful my entire life.
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May 2021 by Dave Lisa
Just refinanced my car there, The switchover was pretty easy. Would like to give a shout out to Pam Thompson for making the transition very easy. Very polite and helpful during the transition. She brought down my interest rate and payment down quite a lot! Could not be happier! Thank you Pam..
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April 2021 by Jachob Dalaney
Love the staff great place
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April 2020 by Melody Hoffman
TRYING (keyword "trying") to cash a check given to me by a family member. Four lanes of drive-thru tellers and yet only one open. The line is out into the street. And it is taking 15 minutes or more per customer. Now, mind you, the governer is about to put a lockdown on for the state of Michigan. It takes 45 minutes and they still have me pull to the side and give me a hard time about getting my money. So an hour of my time, a headache, an unsuccessful call to customer service, and a service fee later I'm stuck wondering,"Why would anyone use this bank?"
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August 2019 by Dylan Feamster
It's been almost 10 years since I banked there, after having been a customer for 5+ years. I still cringe everytime I drive past this place. Take your money and your financial needs elsewhere. This place is amateur hour.
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February 2019 by Juan Ochoa
just an amazing teams
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January 2018 by Kathy Pernicano
I recently purchased a new Escape this summer and had a loan with Ally. I found out that they were charging me interest every single day and knew that I would never get it paid off. I remember a loan I had with Alliance awhile ago and how when it was tough for me to make my payments, how they worked with me and gave me a payment I could pay. I went to Alliance and inquired about getting my loan away from Ally and have it through you. The wonderful woman who helped me was simple amazing. I don't remember her name, but she did tell me that she usually doesn't work at the Allen Park branch, but she usually at the Taylor branch. It was actually a first for both of us, her first car loan, and my first time actually getting a loan and paying off another at the same time. I really liked it 😊. She was VERY professional. I have told other people about the 5 star service you receive from each and every employee here. I love this place and everyone here and I want to say thank you to each and every one of you. God bless you all Kathryn Pernicano
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December 2017 by Kathy Pernicano
I have been a member since 1986, and would never go anywhere else.The employees are amazing. Love each and everyone of them. If I could I would go there everyday just to see them
