TEAM Wireless is a Verizon, Charter Spectrum, and WeBoost authorized retailer serving Northern Michigan and Northern Wisconsin. It offers smartphones, tablets, wireless accessories, and device repair, as well as TV, internet, home phone services, and signal amplifiers. The staff is described as very nice, friendly, knowledgeable, helpful, professional, and serious about their work. Reviews highlight great customer service during and after the sale, with employees noted for being calm, patient, and taking time to explain things. They are commended for multitasking effectively, getting the job done, and providing excellent assistance with phone setup and account recovery. Customers appreciate the professional and dedicated service.
The person I saw was very knowledgeable and friendly. It took him, very little time, to take care of my issue.
May 2026
Ben and trayson were both wonderful and made everything so easy for me.
April 2026
Ben was very helpful when my phone was stolen. Very reassuring that the contents of my phone were safe and I wouldn’t lose all my information. Set up my new phone and accessed all my information from my stolen phone!