TEAM Wireless is a Verizon, Charter Spectrum, and WeBoost authorized retailer serving Northern Michigan and Northern Wisconsin. It offers smartphones, tablets, wireless accessories, and device repair, as well as TV, internet, home phone services, and signal amplifiers. The staff is described as very nice, friendly, knowledgeable, helpful, professional, and serious about their work. Reviews highlight great customer service during and after the sale, with employees noted for being calm, patient, and taking time to explain things. They are commended for multitasking effectively, getting the job done, and providing excellent assistance with phone setup and account recovery. Customers appreciate the professional and dedicated service.
Kevin was great to work with. I had a difficult situation and he was extremely patient and helpful. He needs a raise!!!
August 2026
Had the pleasure of working with Wynston. For some reason he was the only one working in the store and managed to help me amidst multiple other customers coming in.
August 2026
Really easy to switch everything over Brad from the Greenbay store was really nice and made switching over a breeze
