CASE Credit Union is known for its efficient and pleasant service. Members report very pleasant, courteous, and professional staff who work quickly and are willing to help figure out problems. Many note efficient and pleasant experiences with customer service, both in branches and over the phone. Employees are skilled, engaged, and truly want to help, making processes easy to follow. Supervisors are organized and handle difficult issues well. Members appreciate seeing familiar faces who recognize them. Transactions, including those for safe deposit boxes and withdrawals, are completed quickly. The credit union has loyal, long-term members who give it high praise.
The staff are wonderful!. Always helpful!. Very clean environment
November 2022
Every one I have worked with has been kind and knowledgeable at there jobs. Nice to have a friendly greeting
August 2022
I live out of state and needed to set up my parents CASE account for online banking. Called customer service and was assisted by Becca. This was by far the most efficient and pleasant experience I have ever had with a financial institution. Becca was courteous, professional and made the process easy to follow. Thank you... read full comment
