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“Stopped in after work to transfer my accounts from CHASE to MSUFCU. I was helped by AJ. She was extremely helpful and taught me a lot in the 30 minutes I was there. I recommend this location to anyone in the area! Thanks again AJ. It was a pleasure meeting and working with you.”
“The staff at Lake Trust, like Alicia at the Okemos branch, are truly wonderful. Whether interacting with them at a branch, over the phone, or online,; they are courteous, helpful, and provide a stellar service experience. If you are in the market for a new bank, you would be making a wise choice to choose Lake Trust for your banking needs.”
9AM - 12PM
5050 Marsh Rd, Okemos
Banks
“Patti and management have gone beyond the call of duty to provide personal, professional, and speedy customer service. We are thankful and delighted to have such a good group to assist us with our banking needs. Never pushy, but willing to explain. That takes time and customer service.”
“First time in an msufcu, went to okemos branch yo set up auto pay for car lease, for which interest rates were lower than previous lessors I worked with. I checked in at the kiosk and in less than 2 minutes Macy (sp) called me over and in less than 6 minutes it was all set up. She was business-like and knowledgeable. A great first time experience with msufcu. Thank you.”
“The kindest and most helpful tellers here! I don’t walk into banks much as I usually do everything online, but I did walk in once here to apply for a powersport loan (which was such an easy and stress-free process with Angela). After walking in that one time, I walked in once more to deposit some cash and the tellers remembered me by name, my previous visit, and asked about my new motorcycle, which was very thoughtful! Highly recommend this location and I will be revisiting for all for future business!”
“Switched from PNC 2 years ago and never looked back. The staff is friendly, efficient, and knowledgeable. The bankers always go above and beyond to take care of me and even advise for my long term goals. The tellers are fun and always remember my name. Would definitely suggest using this Bank!”
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“I live out of state and needed to set up my parents CASE account for online banking. Called customer service and was assisted by Becca. This was by far the most efficient and pleasant experience I have ever had with a financial institution. Becca was courteous, professional and made the process easy to follow. Thank you Becca.”