Staff is rude, irresponsible, and perpetually unhelpful. And why did they even build a drive through? No matter what your transaction, they make up a reason to force you to come inside. I've never had an even halfway decent experience at this branch. If i could give them 0 stars, i would.
March 2023
It’s like they go out of their way to make you have a bad experience. They don’t like performing the simple tasks of their job. Worst bank. Matt needs to work on his guest service skills.
December 2021
Have confirmed my auto pay 4 times and then they say it's still not confirmed and charge me a $50 for late payment. Absolutely unacceptable.
Fifth Third Bancorp is a diversified financial services company headquartered in Cincinnati, Ohio. The Company had $144 billion in assets and operated 1,191 full-service Banking Centers, including 94 Bank Mart® locations, most open seven days a week, inside select grocery stores and 2,541 ATMs in Ohio, Kentucky, Indiana, Michigan, Illinois, Florida, Tennessee, West Virginia, Pennsylvania, Missouri, Georgia and North Carolina. Fifth Third operates four main businesses: Commercial Banking, Branch Banking, Consumer Lending, and Wealth and Asset Management. Fifth Third also has a 18.3% interest in Vantiv Holding, LLC.