The people who work here are great but the 3 stars is for TMobile as a company. I think their business plan is to incorrectly bill people and hope that no one has the time to come in to get things corrected.
August 2023
Always have the pleasure of speaking with Brandy/(Brandi?) She is always so incredibly nice and helpful. I usually dread calling a cell phone store/cell customer service. Talking with this associate was the highlight of my day and she did whatever she could to make sure my business there was taken care of! Ask for her!
August 2023
Was hoping for a pop-in and pop-out with a phone upgrade but after a 45 min wait, I couldn’t get the phone I wanted without waiting longer. If you’re pressed for time, I would suggest just ordering online. If you have nothing else to do, this is a good place sit and cool off and play on your phone. Oh well.