Allen Chevrolet Cadillac Quick Service
Auto RepairHours:
15180 S Dixie Hwy, Monroe MI 48161 Hours
About Allen Chevrolet Cadillac Quick Service
Allen Chevrolet Cadillac Quick Service is a dealership known for its good communication and timely service. Customers appreciate the staff, especially the service team, for their professionalism and efficiency. Many reviews highlight how the service department quickly diagnoses issues, often providing updates and calling customers promptly. For example, one customer praised the quick diagnosis of a squirrel-chewed ignition wire and the fast completion of repairs, while others appreciated the helpfulness of representatives who explained problems clearly. The dealership's body shop also receives praise for its care and effort, although there are some concerns about delays and miscommunication regarding warranty work, such as a rear window leak repair that took longer than expected. In sales, staff like Alayna are highly praised for their knowledge, efficiency, and genuine care for customers. She helped customers with vehicle trade-ins and purchasing, making the process smooth and friendly. Overall, the dealership is seen as a reliable place with caring staff who aim to provide good service, though some issues with delays and communication in the body shop could be improved. Customers recommend the dealership for both service and sales, especially praising staff members who go above and beyond to assist them.
Most Recent Reviews
December 2024
Had a great experience at Allen Chevrolet, they communicate well and they are very timely from check-in to check out for service dept, highly recommend! Alayna is great to work with in Sales, very efficient and professional .
November 2024
I needed an extra key fob for a vehicle I purchased. The parts department pulled it and held it until my appointment the next week.
They had a problem with the key cutter but came out and explained what was happening.
I was very happy with the service and communication.
April 2024
They were very kind/ helpful. Jaden Quinn took his time to help us and to make sure we left with a car we wanted.
More Comments(40)
You May Also Like
- Monroe, Michigan