Verizon is a reliable and convenient mobile and internet service provider, offering a wide range of products and services to meet customers' needs. The store in Monroe is well-stocked with the latest mobile devices, 5G home internet solutions, and business-focused offerings. Customers can visit the store in person or place orders online, with options for in-store pickup, free 2-day shipping, express lockers, and same-day delivery where available. The staff at Verizon are known for their exceptional customer service. Marcella, in particular, has been praised for her friendliness, knowledge, and dedication to helping customers. Customers have expressed satisfaction with the overall experience, citing the knowledgeable and helpful staff as a major asset. However, not all experiences have been positive. Some customers have reported issues with the store's operation, such as being rushed out due to early closures and experiencing problems with their new service. While the store has generally received positive reviews, a few customers have expressed frustration with the handling of their specific situations, leading to dissatisfaction with the overall service.
Marcella was the best! She was so helpful! She is very friendly and knowledgeable with all of the products! I feel that she deserves recognition for the spectacular job she does! ??10/10 will come back for her and will recommend!
January 2024
This place is awesome they are very friendly and take good care of my dog.
September 2022
Every time I go here something inadvertently gets messed up with my service. Eventually gets fixed, but always inconvenient.
