-
December 2023 by Allison Bamberg
A consistent issue with this post office is that the delivery driver will pull in my driveway, never get out of the car, and then back out and leave a pick up slip in my mailbox. I was literally standing at my door ready to sign and never even got the chance. This isn't the first time I've reported it and I always get told the same thing. "We'll notify the post master" and then nothing changes. Now because it's a holiday instead of being delivered today, Saturday, like it was supposed to I have to wait until Tuesday to pick it up. This is ridiculous.
-
May 2023 by Ralynn Lucio
As a business hosted in Montrose that receives a lot of certified mail that needs to be signed for it is very frustrating when we have to go to the post office to get our mail. USPS just leaves a note in our mailbox that says we were closed when they tried to deliver but there is always someone here M-F 8-4. When I asked the post office about it they said honk because they are afraid of dogs. We don't hear a honk. We don't have dogs. A simple knock on the door would do the same. I wonder if they do this at subway or golds?
-
April 2023 by Karen Booth
I ordered something very small. The Post Office said “an attempt was made to deliver it” with a note in my mailbox. I was home all day & no attempt was made. Lie #1. Monday a.m. I called Montrose Post Office. “We don’t have a pkg for you” over & over & over. Lie #2. I went to the website I ordered from & low & behold there was a tracking number. I called said Post Office back & gave them the tracking number. I was put on hold & wah lah they found the pkg. I asked if the pkg was small enough to fit in the mailbox. They replied yes. Ummmmmmm, why wasn’t THAT done in the first place!!!! Put it in the mailbox!! No “attempt” was initially made !!!!!!!!!!!!! They irk my tail.
-
December 2021 by Kelly Mcknight
I have been waiting for my stuff to come in and I am still waiting for it to come. It’s been in Detroit and not moving. I have customers waiting for their stuff and I am still not getting it. I have told twice my stuff is coming the next day and now it’s been two days and I still have not received it and I can tell you that if I don’t get it on Monday I will be so mad and the post office will give me all my money back.
-
December 2020 by c. Sharpe
Always had great service. Well done my homies...well done
-
May 2020 by Chad Custer
Was shipped 2 packages. Left p.o 4 22 20. In route to next destination. Last anyone heard of them. Loosers
-
February 2019 by Cheryl T.
The ladies are always helpful and friendly. A very busy post office.
-
June 2018 by Summer Lee
Great service my mail comes in morning!
-
December 2016 by Sara S.
A slightly above average experience when it comes to dealing with the local post office. We all know how frustrating it can be to do business at the post office. Be it standing in line, arguing about the merits of overnight delivery, ascertaining what happened to damaged or lost packages, we've all been there. When it comes to local post office locations, this one rates slightly higher than a few of the others around town. If I must use the post office (and let's be honest, we all have to every so often, even if we try not to), this is the location around Flint that I prefer to use above any other. I'll break the good and bad of this particular location as follows: Parking- it's woefully inadequate and the lot appears to have been laid out by someone who was stoned. There's too much unused "green space" where vital parking spaces are needed and no reason for it. The space between rows is so narrow that anything larger than a Mini Cooper dare not scoot through (especially in the winter during heavy snow, which piles up and narrows the rows to about half their original size). Yet, there's a considerable swatch of land untapped for parking. Hmm, go figure. Customer service- it's largely inconsistent, but has been better lately. The lines have traditionally been very long and they have a habit of only opening that last "special services" line if there is a line of epic length extending out the door (it happens more often than not) or a bizarre customs inquiry that requires attention. However, lately the lines have moved quicker than normal. I think they might just be doing their best right now to deal with the Christmas onslaught. Time will tell if the gridlock will make a comeback. As for pleasantness of the employees, they are super nice and always courteous, even apologizing when the line gets bogged down. Expediency/Accuracy- well, if you mail anything from this location, be it a check you owe the IRS at tax time, a Christmas gift, everyday mail, packages from Amazon, etc, chances are it will actually make it to its destination on time and intact. Problems with slow, lost or particularly damaged mail/packages have been ongoing at other USPS locations around town, but not at this one. In other words, if you do a lot of online shopping or have important documents or packages to ship, do it here and forgo the downtown Flint locations. What you send from those locations will either arrive late or disappear entirely. I wonder what the "Dead Letter" sections of some of those branches are like. I'm pretty certain some of my lost mail is there. Convenience- this location is fairly convenient in many respects. It's large, the doors are always open day or night, they are open on Saturday (Sundays in December to handle the Christmas holiday), they sell packing accoutrements, like tape, boxes, packing materials, etc, as well as gift wrap, bags, cards and so on, they rent P.O. boxes, and take passport photos. However, it would be nice if it wasn't so hard to make a left turn out of the parking lot. Car accident, anyone? Like I said, this location is passable and obviously better than other USPS sites in town. It's not great, but it's okay. It beats some of the downtown Flint locations on E. Boulevard, Flushing and Saginaw streets.
