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January 2024 by Shaqe Dedvukaj
I arrived at 12pm with a very bad migraine and chest pain . They took my vitals and put me in the waiting room . If anyone know what a true . The light bothers myeyes so i covered myface mind you i havent eaten in 3 days because of this migraine and chest pain the nurse Teri suggested i was drunk when i passed out from no one taking care of me . They migraine is its literally hell. But she automatically thought I was there to get drugs I hate hospitals like the plaque.They took me back in the waiting room where I would be there till 7pm and I passed out again because I haven't eaten and have been throwing up from migraine so I'm dehydrated and no food but she asked me again did I take something shame on you Teri I hope you get treated like that just once so you can know what it feels like . I'm still here it is 805 pm and she gave me an I.V that has been done for an hour no meds for migraine or the chest pain hospitals have become Horrible will stay away from McLaren for sure .it's truly sad what the hospitals do.
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January 2024 by Sasha Dukaj
This hospital is a joke ! I don't know who manages what shifts but your doing a horrible job. There is a nurse her name is Teri with blonde hair she is the most disrespectful human being I have ever met . She should never go near a patient because she doesn't care about us at all ! She lies and says she gives medication to patients which she doesn't and I have proof . What she did with that medication I don't know but God help her soul . We don't need nurse's like this . And then the doctor or whatever he may have been after the patient wanted to be discharged he still said it says in the computer she gave this person the meds all lies. Please becareful everytime you step into a hospital with people that don't care about there patient's. It really broke my heart to see it because I always said doctor's and nurse's were our angel's from God , not all are the same but after what I saw at this hospital tonight it made me sad . Had to take my friend to urgent care she made them do a full blood panel nothing in her system but magnesium, Zofran and water basically. She accused my friend first of being a alcoholic because her hands were shaking because she was throwing up and hadn't eaten from her migraine ,then when they leave her in the waiting room with nothing she passes out the the same nurse she shouldn't even be called that Teri asked her did she take something from her purse ! Like really ! We have the blood work and the urine sample from the Urgent care we went to right after you gave her nothing but liquids, Zofran at 7 pm and magnesium. What she did with the so called toroidal she says she gave her I don't know but everything that happens in the dark comes to the light . My friend put her life in this facilities hands and you treated her like nothing shame on all of you especially the one's that let people like Teri get away with this . I won't let her get away with this I promise you she doesn't deserve to be a nurse . It plain human decency!
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January 2024 by Marie Tossone
I received and continue to receive the best care at McLaren. Everyone shows compassion, and want to help the patients and coworkers. I feel so much better knowing when I go there that I get the best help that can be given.Fast, effective,and knowing what's needs to be done and do it. I can't express how grateful to know my health and life is in the hands of mclaren. Thank you to all the staff there.
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December 2023 by LSHD
Explain to me why , with all of your specialists, NO ONE COULD REMOVE A TUMOR in a family member? She was set up 3 times and then called to find out SHE WASN'T SCHEDULED!?? Now she's lost her babies!???!!! A hospital of incompetents. Your hospital has such cutting edge surgery for Cardiac. Cancer treatment. (Apparently) But you lack in the commitment to patients for the best life saving care. Too much of your doctors and the philanthropy Country Club lifestyle to care about lives they should be and could have saved. Shameful. Actually your behavior is criminal!!!! If your doctors cannot feel confident about a surgery, they need to refer the patient to another facility. Like University of Michigan. Or at least be professional and humane enough to search for specialists that can actually do what's necessary. Stop LYING. One doctor was tossed at a family member who had a rating of 1! Omg? I was shocked. Then your facility has provided specialists who could not properly treat her. Surgery delayed for over a year? It has a blood flow? So NO ONE CAN HANDLE THAT? There has to be someone on GODS GREEN EARTH that can. But obviously NOT AT MCLAREN MACOMB. I've lost 2 twin grandsons now. The care they received, and their Mother, is heartbreakingly criminal.
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December 2023 by Tykia Mckennedy
I had my daughter here , never met the attendee on duty so I can’t even tell if the resident doctor preformed my surgery or what. They induced my baby on purpose to force a c-section because that brings in more money. The nurse I had almost ripped my Cather out, she tried to lay the bed flat maybe 4 hours after I had a c-section so just imagine the pain I was feeling. I tried to yell out but couldn’t because I had tubes down my throat so I wouldn’t aspirate during surgery so the aftermath was I couldn’t really talk but she should have knew better. She tried to wipe me down with a cold rag and when I told her to use warm water she said none of her other patients complain so she tried again. It was so much dealing with this place I wish I could save people from going here
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December 2023 by Ashley Kisela
I am always treated with absolute dignity and respect any time I am here. The ER staff are so patient and wonderful depsite the poor treatment they received from fellow patients. (My personal opinion from what I witnessed.) My only complaint is there are not ultrasounds available past 11am, but they were very comforting that if I did end up needing one to look for a clot in my leg I could come in first thing in the morning. Dr. Flaherty is so kind and wonderful. Every nurse was just simply an angel.It is a really nice and clean facility. I always feel safe and cared for here. I wish this staff nothing but the best. Hopefully I do not have to come back unless it is to have a baby! My daughter was born Jan 2020 and the entire staff were awesome to me then too!
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December 2023 by Karla
Worst experience of my life. Do not deliver your baby here. My OB was an angel but I strongly believe the hospital does not care for Hispanic mothers. I received an epidural which makes you unable to walk, my nurse Michelle never came to put in a catheter I laid in my urine and feces for TWO days. I am not the only HISPANIC mother that experienced this. I filled a complaint and never heard back. Becoming a first time mom was a terrible experience at McLaren which I will never get back. I regret having my baby at McLaren my baby was diagnosed with Jaundice but when I received my baby 8 hours after delivery he was not wrapped in a light blanket or helped with his jaundice at all again from other white mothers their baby was taken cared of and given to them after their c-section right away.. This hospital needs to shut down. Nurses need to be replaced. I do not at all recommend this hospital. Deliver your baby at Troy Beaumont they actually care.I DO NOT NEED AN AUTOMATIC REPLY WITH A APOLOGY I NEED ACTIONS DONE!
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December 2023 by Renay Ternan
My 51 year old brother was in this hospital for 6 weeks, starting with ICU for 2weeks. Terrible experience for my family which ultimately ended with my brother's death last week. Terrible communication between doctors, no communication between nursing staff. Some nursing staff on the 2nd and 4th floors were great. ER nursing was awful. My brother was not able to communicate and was left laying in urine and poop for hours. I would never willingly use this hospital
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December 2023 by Jamie Duvnjak
Just this week, my dad waited 27 HOURS in the ER with 85 people in line ahead of him! UNBELIEVABLE. A nurse told my mom she works 12-hour shifts 5 days a week and doesn't get paid well at all. She's more than exhausted. I wouldn't want sleep-deprived nurses working on me! My uncle died here during COVID. My family felt the way he was cared for was completely unacceptable. In my opinion, drive to a different hospital.
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November 2023 by Valerie K.
I would happily give NO STARS! EMS took me there because of a fall in St. Clair Shores. I asked several times to be transferred to either hospital in Ann Arbor (where I live) and was ignored. I was bed ridden and asked for several other things - also ignored. "Bathroom accidents" were not handled in a hygienic manner. They took me down for emergency surgery and had the wrong chart, and nurses thought they were operating on a different body part. Also tried to take my blood pressure on my (obviously) broken arm, which now may or may not need to have another surgery to correct what was done at McLaren. Waiting for CT scan results to find out. They also incorrectly entered my insurance information, something that's taken me 9 months to get straightened out.
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November 2023 by Shannon R.
I am with my 86 yr old mother who fell has a big gash on her hand. we've been waiting in fast track (a joke). Did I mention 2 people were in the ER? One hour and a half in "fast track" still no doctor and they still haven't cleaned her wound. I have to commend the doctor though. He was very nice to my mother and I
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October 2023 by Lu F.
This may not be the correct place to put this review. However, it's the only area I can find to do so. For the first time I utilized McLaren Hospital for lab work. I moved back into the area and I am relatively close and thought I'd see what the location was like. The area was kept very clean had just been remodeled, beautifully done. Staff was very kind and I was in and out quickly regardless to how busy they were. They moved in a timely manner and were very efficient. I would certainly come back.
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October 2023 by Andy Gombar
Yesterday morning, my father-in-law was rushed taken to the emergency room. After being informed he needed to see a cardiologist there was no follow up. It was only hours later that we discovered the necessary medical order hadn't been placed. When we inquired, a nurse falsely claimed the order was in, but we later confirmed it wasn't. The staff's lack of honest communication was incredibly disappointing, making us feel ignored and adding unnecessary stress to an already tense situation.
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October 2023 by Bae Bee
The labor and delivery floor staff are amazing.I can’t express enough how great the nurses and doctors are at this hospital. They are caring and understanding. They make sure you are taken good care of. The nurses don’t get enough recognition for what they do there. This is my forth baby and I can say this is my best delivery. Now if you go to er you just might die. I’ll never ever go to the er again.
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October 2023 by Jeanette Wasick
If it was an option, I would give you -5. DO NOT EVER GO HERE!!!!! This is absolutely the worst hospital I've ever been in. Brought my bro in cause he was gasping for air and couldn't breathe. We sat in the ER from 7a-10a and NOBODY waited on us!! There was no one else in the ER, so what the F were they doing? Finally they diagnosed him with pneumonia and ran his IV while he was in the waiting room Unfortunately I can't say 1 good thing about them. I wouldn't bring my dog here let alone people. TURN AROUND AND FIND ANOTHER HOSPITAL!!
