-
January 2024 by Chuck
Needed to get 2 storage units for 2ys. 1 indoor unit, 1 outdoor. Both unots were at public storage, but different locations. I got the outside unit here.1st issue- During my move in, they removed all the numbers on units to do a paint job. Well come to find out, they wanted to charge me for being there past a certian time frame. Even though it took me forever to find my unit cause the numbers were MIA.2nd issue- The unit had some sort of chemical liquid puddle on the cement.3rd- The unit i was suppose to have was suppose to be 10 x 15. Tape measurer reads 9' 8" x 12' 8".4th issue- The unit is blocked andthen there is a small steel wall on top of it. Well there is a gap that literally runs the whole length of the storage unit building. I dont consider myself a small person. About 6' tall, musculer build. I can without effort go from unit to unit to unit. All you need is a 6' ladder.5th issue - immediately after the 2nd or 3rd month, they upped the price of the unit. I think it was 3rd month.The indoor public storage units have alot of thier own problems as well. Nothing about public storage was good to deal with at hayes location either.
-
December 2023 by Jessie Quackenolie
I appreciate these places.
-
December 2023 by Robin Marcoux
Horrible experience! I find this place to be a total joke. They want to charge top dollar rates but the facility is subpar, at best. There are zero security cameras, most of the lights in the rows don't work properly or are frequently burnt out and I can't tell you how many times we've gone and the gate wasn't working properly! Oh and if you call for a situation like, a gate not closing, you get an answering service - nobody actually picks up. The cement is as bad as Michigan roads and there are a ton of massive potholes and it floods frequently. But the worst part is, they have raised our rates SIGNIFICANTLY twice in a year! I'm talking $40/month each time. Save your money and find another storage facility. This place is a dump.
-
December 2023 by Sophia Wallace
I had a Great experience at the 111 Gresbeck Location. Love the kiosk machine. Best idea EVER ?
-
October 2023 by Habib Maktabi
Spent 10 min looking for a unit # that is written in Black Marker above the doors. Small 1” faded print
-
August 2023 by MICHAEL MACIEJEWSKI
I clean out abandoned storage units the staff friendly and helpful
-
August 2023 by Joe Rodgers
Dany was amazing with helping me reset my password for the PS app!!
-
August 2023 by Derron
Kelly was an amazing help, couldn't have asked for better service :)
-
August 2023 by JIm
Kelly helped me and did a awesome job very pleased she is a great asset to the company. She’s definitely got great customer service and hard worker , and very attentive to her clientele.good job
-
August 2023 by Danielle Tapner
Kelly is a hard working and very caring about my needs. She is going to put me in the best size unit she thinks will work for me. Come here to mt clemens public storage for your storing needs! Thank you Kelly for all your help!
-
August 2023 by Jasmine James
Great well kept location. Kelly goes above and beyond at providing amazing service and maintaining the facility
-
July 2023 by Mike Shaw
I recently rented a storage unit from Kelly the site manager at the Mt Clemens location. I had a great experience .not only did they have exactly what I was looking for Kelly was so friendly and had great customer service. She even waited on me to go find my license that I misplaced with no problem even though it was close to closing time. I would definitely recommend public storage if you have to store any items Big or small
-
May 2023 by van dwelling Brandon
Honest review great storage very helpful accommodating great prices clean well-kept
-
April 2023 by Deanna Kraeyveld
Kelly was amazing to work with today. Thank you Kelly for being amazing.
-
April 2023 by Rebecca !!
Normally I don't leave reviews unless I feel like someone deserves the recognition!! Kelly was phenomenal her customer service skills superior very respectful and professional. She helped my grandmother find just the right storage unit at the perfect price. Very knowledgeable and made sure to fully explain everything in detail. While also making this Public Storage location a very comfortable safe space with her welcoming personality. People like her shouldn't go unnoticed!!?