About Gill-Roy's Hardware/ Stihl/ Propane/ Fasteners
Gill-Roy's Hardware is a well-regarded hardware store known for its friendly and helpful staff. Customers appreciate the genuine attention they receive upon entering, with employees readily available to assist with questions and locate items. A memorable experience shared by a customer involved staff going above and beyond by delivering a fire pit to their home when it wouldn’t fit in their car. While the store's prices may be higher than big box retailers, many feel that the exceptional customer service justifies the cost. However, some reviews suggest improvements could be made, such as enhancing the receipt system for easier returns and bringing back a beloved popcorn machine. Customers also express a desire for a bicycle rack for added convenience. Overall, Gill-Roy's Hardware creates a welcoming atmosphere where customers feel valued and supported in their shopping experience.
You come in and you ask what you might need and they'll take you right to it. One-on-one help and it's not trying to sell you something which you don't need to give you what you want. And the prices are affordable and with quality products. You can't expect anything less.
May 2026
I had a great experience here! I had no idea what to buy and they helped me pick everything out. They were incredibly nice and helpful. I would recommend coming here, and I will be coming again!
July 2025
Hometown customer service is worth the little extra price.
