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October 2023 by Randy Smith
Very helpful and and did an excellent job on my phone and setting up my mifi thank you.
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October 2023 by Bob Pelfery
Guy working was very nice. But we couldn't figure out what we needed. Still thinking about it.
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August 2023 by Jimi Megonnell
I just got my service moved to an old phone because I dropped my phone in the lake. Cole Smith was extremely helpful. He got me taken care of as quick as possible and even got the Sim card swapped for me. 10 out of 10 would recommend!
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April 2023 by William MEIER
Necessary evil. Wish Alltel wasn't taken over by them. Service and practice have been downhill since.
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March 2023 by Reeny Whitney
Will NEVER use this Verizon again! Left CMU Verizon due to endless errors on their billing nonstop for years. Then this Verizon charged someone elses Verizon bill to my account. Went there to show them THEIR error THEY made on my bill. And I was told I have to pay their taxes on a bill that isn't mine!!! WHAT the BLEEP?!?! Where has common sense gone in this world today??? It isn't about doing right by the customer or consumer anymore! It is all about getting your MONEY in their pocket! Why not HIRE someone that can do the JOB RIGHT?! And why should I have to pay for YOUR MISTAKE?!?!
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January 2023 by Kris Berg
Had problems with my phone young man helped some what but grew impatient, said he couldn't be anymore help ,he was more entrested in selling my wife a new phone in which she made it clear she didn't need one. Should of just spoke with the assistant manager. But he's young and learning.
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December 2022 by Tom Nulty
Wife and I are senior citizens without any technology knowledge. We were treated to the most respect and service that we have received in any store. If needing a phone or just service we highly recommend the Verizon store on Pickard Street in Mount Pleasant.
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June 2022 by Daniel Cornell
I had to drive 20 miles to do what should have done over the phone. The customer agent was very professional and solved my problem
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May 2022 by jim pytko
Verizon had approved my upgrade with a credit, so I went into the local shop to see what I would be getting. A very professional young sales person took care of me but unfortunately the manager lost the sale for him. She said I did not qualify for the credit and would need to change my plan. I left and went online and qualified for a higher credit than originally offered with no plan changes needed. I have been in sales for a long time, and I recognize that game she was trying to play.
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March 2022 by Austin Blanks
I had a great experience with this store. Came in on a Sunday with less than a hour till close. Jake was able to help me make a decision on what phone I should upgrade to. He was very professional and was able to answer every question I had about the phones and plans. My family and I will be doing all our future business here.
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March 2022 by Sam Trainor
I had the best experience today with the help of Casey. I was in and out and began my new wireless services - Niki Jesse
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March 2022 by Connor O'Neill
Great staff! Very knowledgeable and no sales pressure.
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February 2022 by Chris Peever
Super friendly, answered any questions I had. Great customer service!!
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February 2022 by Tara Scully
I had so many different things to discuss and do in the store and not only did Shirley help with everything, she has amazing costumer service and went above and beyond! Thank you.
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January 2022 by Marion Worth
Casey, at your Mt Pleasant locstion, was amazing. She was soo helpful and we loved her personality. You are lucky to have her as your employee. We will be back .
