Verizon, a telecommunications company, has received mixed reviews from its customers. While some customers had positive experiences, such as receiving excellent service from helpful staff like Cole Smith and Jake, others faced challenges. Some senior citizens praised the respectful and attentive service they received at the Pickard Street store in Mount Pleasant. However, one customer was disappointed with an impatient young employee who seemed more interested in selling a new phone than addressing the issue. Another customer had to drive 20 miles to resolve a problem that could have been handled over the phone, but the agent was professional and solved the issue. Overall, Verizon's performance appears to vary, with both satisfactory and unsatisfactory customer interactions reported.
Go to this one not on mission they are the best stayed over to make sure I had a phone will be back.will never go back to the store on mission
August 2026
Liberty was very helpful to me! She not only solved my problems with phone and watch, she also gave this old lady some helpful tips!
July 2026
Decided to go to this location based on their reviews and they did not disappoint. Liberty was so kind and helpful getting me setup with my new phone. I’ll definitely be recommending your location to all!
