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“...So Erin and I are now besties and I'll never go anyplace else for my phone needs. I wandered in to the Verizon store in Grand Haven to update my phone plan to International and look at the iPhone 17. Erin was so helpful with explaining every plan and getting me all taken care of ...without it feeling sales-pitchy or pushy. We ended up with the perfect plan for our needs, a new phone for me, and even brought my parents on to my plan so they don't have to worry about phone bills anymore .
We also changed to Frontier WiFi with an excellent promotion that is running right now. Thanks again Erin ....and somebody give this girl a raise!”
“I came into the store with my father to open a new line and get a new phone. Heather was great to work with. She was kind, relatable, professional and helped me find exactly what I needed. She transferred all my photos, files, apps, music, etc to my new phone. I really enjoyed my experience with her helping me get set up with a new phone, phone number, phone case, and charging block. I will definitely return as a customer.”
“Exceptional service great professional customer service and great friendly representatives very knowledgeable and very on top of their products and went way up and beyond to help us where another T Mobile location didn't Kayla was awesome and a great help she knew exactly what to do and how to handle our situation switching our carrier and get us new phones and Kayla is friendly and knowledgeable and a great asset to the T Mobile Harvey location Love Kayla and her exceptional service.”
“Walking into the store on Apple made me felt very loved and it felt very warming like my home and that’s one store I most definitely will recommend people to definitely go to for sure. They was very polite and very helpful every last one them and if one couldn’t figure the problem they team work to figure the problem to help me and my sister. EuNeeka has a heart of Gold and she answered every question that needed to be answered and if I must say y’all need more workers like her. Secondly Arynn did her thing as well with being very helpful and Rayshawn was also helpful and lastly they all got down to business and explained all promotions and if I must add In more I will most definitely say they didn’t let us down they did extremely excellent and did they big one. I love y’all team on apple on the first day of me walking in that door. Keep them. That team has the best hearts ever and I bet no other’s stores can score a 100% on how generous they was and are to people’s.”
“Store was neat and well organized. Called ahead to make sure they had the phone I wanted, which they did. No wait when I arrived and the guy working was super helpful and friendly.”
“I switched from Xfinity to boost. This guy was the best experience. He gave us good deals. The best service. Because we did 3 phones he gave us a deal on labubu dolls. And his buddy next door gave me a great deal on a chain necklace.if you need a phone. This is the man you need.”
“Rhonda and Ben were incredibly helpful. Came to get some changes on Monday. Ben informed us an appointment would be a better fit for us, made a us an appointment for the very next day. It was perfect, we came back the next day. We were 1st in line, Rhonda had us in and out in 15 minutes. Incredibly grateful ?”
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“Came to this location after a horrible experience at the Apple Ave location (Do not go there). The lady who helped me was kind and knowledgable. Was in and out in 5 minutes. Thank you!”