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“Came to this location after a horrible experience at the Apple Ave location (Do not go there). The lady who helped me was kind and knowledgable. Was in and out in 5 minutes. Thank you!”
“...So Erin and I are now besties and I'll never go anyplace else for my phone needs. I wandered in to the Verizon store in Grand Haven to update my phone plan to International and look at the iPhone 17. Erin was so helpful with explaining every plan and getting me all taken care of ...without it feeling sales-pitchy or pushy. We ended up with the perfect plan for our needs, a new phone for me, and even brought my parents on to my plan so they don't have to worry about phone bills anymore .
We also changed to Frontier WiFi with an excellent promotion that is running right now. Thanks again Erin ....and somebody give this girl a raise!”
“Worked with Jesse and had a great interaction! He broke down my bill so I knew how much I was paying for everything and was very knowledgeable. Took advantage of a phone promotion and I didn't feel pressured into anything. Highly recommend doing your business at this store!”
“Q IS AMAZING!!!! I Am super tech UN savy when it comes to phones and computers etc but he hooked us up on every level with. Links and equipment and savings anything we didn’t understand he helped us out with! He is super knowledgeable and kind and patient and helpful!! Recommend anytime!”
10AM - 7PM
1767 E Apple Ave, Muskegon
Mobile Phones
“I have gone to them to serve my exchange students through the years, get them a plan that works for them and have had them provide them with a reasonable cost. They also service all my tech needs. My needs have been addressed quickly, with fast reliability and quite frankly, I trust them!!! For extended repairs, their work has been spot on and done in the timeframe promised.”
“I came into the store with my father to open a new line and get a new phone. Heather was great to work with. She was kind, relatable, professional and helped me find exactly what I needed. She transferred all my photos, files, apps, music, etc to my new phone. I really enjoyed my experience with her helping me get set up with a new phone, phone number, phone case, and charging block. I will definitely return as a customer.”
“My son and I went in today to get phones and we had VERY good customer service from Elizabeth. She made me not feel dumb with all the questions I had and was very helpful and great service. Bri was also a great help in a few things we had questions about.”
10AM - 8PM
1831 E Sherman Blvd, Muskegon
Mobile Phones
“Went to get my sister a new phone as hers broke. Very impressed with Marcel. He was so very helpful and knowledgeable about the phones. I was worried that she wouldn't be able to keep her old number but she was able to. She doesn't have a contract type phone we just get her a card each month for her minutes. We have been to the Apple Ave store in the past and I will not ever go there again. If you have Cricket go to the Sherman store next to Walmart. THANK YOU again Marcel for your help getting her all set.”
10AM - 8PM
5169 Harvey St Ste F, Norton Shores
Mobile Phones
“Exceptional service great professional customer service and great friendly representatives very knowledgeable and very on top of their products and went way up and beyond to help us where another T Mobile location didn't Kayla was awesome and a great help she knew exactly what to do and how to handle our situation switching our carrier and get us new phones and Kayla is friendly and knowledgeable and a great asset to the T Mobile Harvey location Love Kayla and her exceptional service.”
“Albert provided my family and I with EXCELLENT service he was very polite and did well at explaining the process of swapping over. Got our family 2 new phones thanks to him! Highly suggest this boost location, Albert was a pleasure! Will be back!”
“Hey I really want to say these guys know their stuff, they clean my phone and they actually knew more than the Laketon store and they have a better phone selection. Always get your phones from here satisfaction garaunteed”
10AM - 7PM
2881 Henry St Ste B, Muskegon
Mobile Phones
“Wow.
My wife and I I went in 2 times and had Will, the manager, help us both times. What an asset for a company to have. He was kind, friendly, helpful, and professional. I will now go out of my way to go here for assistance in the future. Will has all the characteristics of someone you want in charge. Stand out service!”
“I had an issue with my phone and tried to get help online via chat and on the service line, nobody could help. I was so frustrated so I looked for a Boost store near me and found the Sherman location. Justin was very patient and helped me understand and solve the issue. His support truly went above and beyond.”
“Went into the store yesterday to see if I qualified for a upgrade. DYLAN helped me with this he was Awesome. Right before handling my phone issue he was dealing with a completely disrespectful customer that was directing their frustrations at him raising her voice yelling about a payment situation that honest was out of that boys control from everything I was hearing. He let her yell at him for no reason for 10 minutes or so. He stayed calm and managed under pressure.
Great job and thank you for your help. I will be back!!!”
10AM - 7PM
2085 E Apple Ave Ste B, Muskegon
Mobile Phones
“Chanelle was knowledgeable and helpful during my time at the store. She knew the steps that had to take place in order to transfer our phone number to a different cell phone. She was patient and explained everything.”
“Store was neat and well organized. Called ahead to make sure they had the phone I wanted, which they did. No wait when I arrived and the guy working was super helpful and friendly.”
10AM - 8PM
2039 E Apple Ave Suite A, Muskegon
Mobile Phones
“Walking into the store on Apple made me felt very loved and it felt very warming like my home and that’s one store I most definitely will recommend people to definitely go to for sure. They was very polite and very helpful every last one them and if one couldn’t figure the problem they team work to figure the problem to help me and my sister. EuNeeka has a heart of Gold and she answered every question that needed to be answered and if I must say y’all need more workers like her. Secondly Arynn did her thing as well with being very helpful and Rayshawn was also helpful and lastly they all got down to business and explained all promotions and if I must add In more I will most definitely say they didn’t let us down they did extremely excellent and did they big one. I love y’all team on apple on the first day of me walking in that door. Keep them. That team has the best hearts ever and I bet no other’s stores can score a 100% on how generous they was and are to people’s.”
“I switched from Xfinity to boost. This guy was the best experience. He gave us good deals. The best service. Because we did 3 phones he gave us a deal on labubu dolls. And his buddy next door gave me a great deal on a chain necklace.if you need a phone. This is the man you need.”
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“Had to come into the store being from out of town I was a bit leery as a lot of our stores in Texas don't come close to what I received here in customer service!! Fantastic staff!! Don't think I've ever been in a Metro store that the employees were so knowledgeable!! I think the manager's name is Paul but he certainly did rock!! I will continue to use this store every time I'm in town”