“We recently purchased a new couch from Langlois Furniture Store and had a fantastic experience from start to finish. Eric, our salesman, did a wonderful job helping us choose the perfect couch without any pressure. He was knowledgeable, patient, and made the whole process easy and stress-free.
The delivery was incredibly fast, and the delivery men were very courteous and thorough. They carefully removed our old couch and installed the new one with great attention to detail, making sure everything was in place before they left.
Overall, we couldn’t be happier with the service we received. Fast delivery, low-pressure sales, and excellent staff all around. We highly recommend Langlois Furniture Store if you’re looking for quality furniture and top-notch service.”
“Never had an issue here. Sometimes it can be hard locating an employee, but little bit of looking and they help right away. Not like they can have a worker in every aisle. I did buy a picnic table from them, and it was missing parts and a piece was damaged. Not their fault, it was prepackaged from whoever supplies them. But they were quick to help me return in. It was their last one, but helped me looked at alternatives in-stock and also what the other nearby stores had. Always friendly people when I have to deal with them.”
“What a great Sales Specialist Kevin Clark. Went in to purchase a new Flat screen. Did a great job explaining pros and cons. Helped explained set up too. Great customer service ?”
“I have been a loyal customer for a few years I paid off to products and closing in on another. There customer Care is way on top. I Highly recommend this place.”
“Good service this morning. Knocked off a star for getting kicked out of the employee break room. I did have to be my own cashier. What happened to customer service and being personable?”
10AM - 8PM
5425 Harvey St, Muskegon
Appliances
“Lisa M was amazing today! She helped me set up and transfer the info from my old phone to my new one. And because of issues with my major phone carrier, it took a LONG time. But Lisa stayed patient, stuck with it and finally got me connected. Her customer service is an example of why I keep returning to Best Buy. Thank you so much!”
“Purchased a Speed Queen dryer from Randy. We were able to do the entire transaction over the phone. They took care of changing it over to propane gas use and delivered and installed it.
The two men that delivered and installed the dryer were very quick and efficient. I had moved the washing machine because of room. They offered to put it back in place and hooked up all the connections. They went above and beyond.
Thank You”