Best Buy is amazing, kind, patient customer service. Helpful people in the laptop and computer section diagnosed problems and fixed devices with no charge. A customer got thorough information on prices, specs, colors and the difference between speakers. The Geek Squad department does a great job with devices and installed a pop‑up blocker to prevent further problems. My computer crashed and someone came immediately, diagnosed the problem and fixed it. Transfer from old phone to new phone was done with patience even when carrier issues caused LONG time. The experience is terrific, great and excellent, and
Bought a new phone. Had to get all my data transferred over and set up. Brittany from the Greek squad was able to help me out. She did an amazing job and had it done very quickly, 10-15 minutes. 👍👍👍
August 2026
We were in the store maybe 10-15 minutes. Nobody ever approached or asked if we needed help. Left.
August 2026
I was shopping for a new fitness tracker, the staff was helpful. Willing to answer my many questions and give direction.