“We recently purchased a new couch from Langlois Furniture Store and had a fantastic experience from start to finish. Eric, our salesman, did a wonderful job helping us choose the perfect couch without any pressure. He was knowledgeable, patient, and made the whole process easy and stress-free.
The delivery was incredibly fast, and the delivery men were very courteous and thorough. They carefully removed our old couch and installed the new one with great attention to detail, making sure everything was in place before they left.
Overall, we couldn’t be happier with the service we received. Fast delivery, low-pressure sales, and excellent staff all around. We highly recommend Langlois Furniture Store if you’re looking for quality furniture and top-notch service.”
“Never had an issue here. Sometimes it can be hard locating an employee, but little bit of looking and they help right away. Not like they can have a worker in every aisle. I did buy a picnic table from them, and it was missing parts and a piece was damaged. Not their fault, it was prepackaged from whoever supplies them. But they were quick to help me return in. It was their last one, but helped me looked at alternatives in-stock and also what the other nearby stores had. Always friendly people when I have to deal with them.”
“I have been a loyal customer for a few years I paid off to products and closing in on another. There customer Care is way on top. I Highly recommend this place.”
“Jose has been are go to for anything to do with our home, from appliances to furniture he always has the best deals. I have followed Jose as he has moved up in his role at ABC. I highly recommend you reach out to Jose if you are in the market for your needs. To date we have bought at least 5 televisions, 2 sets of laundry machines, microwaves, sound bars, oven, refrigerator, the list goes on.”
“Douglas had fantastic customer service great attitude, and even crawled on the floor on his back to scan a door so as not to chance scratching it five stars for Douglas”
10AM - 8PM
5425 Harvey St, Muskegon
Appliances
“I wanted to change my review from a 2-star to a 4-star because my low rating was an over-reaction. The level of anger was more about the feeling of being powerless than anything terrible Best Buy did. Yes, I was mad that I wasn't made aware that it could be up to 3 days to service the laptop. But the job was done and done well, and I generally find the customer service there to be positive and helpful.
[Prior review} Read the fine print. I had to leave my laptop at the Geek Squad as it could not be serviced while I waited. I didn't want to leave it at all, as I use it every day. I was told it would be ready in 24-48 hours. 48 hours later and it's still being worked on. I called and was told the work order was for 72 hours. So don't rely on what the nice agent tells you. Read the fine print. Right now I just feel lied to.”
“Purchased a Speed Queen dryer from Randy. We were able to do the entire transaction over the phone. They took care of changing it over to propane gas use and delivered and installed it.
The two men that delivered and installed the dryer were very quick and efficient. I had moved the washing machine because of room. They offered to put it back in place and hooked up all the connections. They went above and beyond.
Thank You”