Appliances in Muskegon, MI

“I am very happy with my furniture. Salesman Randy was great, even when I changed my mind about a piece. They had zero financing I took advantage of. The delivery guys were great! I noticed a issue with the cord within 2 hours of delivery and they came right out to replace it. The prices was less then what I found at other stores (looking on line). The furniture was on sale at Langlois and seemed to be a true sale. The furniture manufacturer had great reviews, flexsteal. I have already encouraged friends/family to go check Langlois out for their furniture needs. I purchased 2 couches and a recliner originally. I called right after ordering to tell them I changed my mind and didn't want the recliner (buyers remorse and disapproving husband because we didnt need a recliner), Randy was so kind and offered to still give in a sale price for 30 days if I changed my mind. Thank you Langlois and Randy, we love the furniture!”

“Purchased a Speed Queen dryer from Randy. We were able to do the entire transaction over the phone. They took care of changing it over to propane gas use and delivered and installed it.
The two men that delivered and installed the dryer were very quick and efficient. I had moved the washing machine because of room. They offered to put it back in place and hooked up all the connections. They went above and beyond.
Thank You”

“Never had an issue here. Sometimes it can be hard locating an employee, but little bit of looking and they help right away. Not like they can have a worker in every aisle. I did buy a picnic table from them, and it was missing parts and a piece was damaged. Not their fault, it was prepackaged from whoever supplies them. But they were quick to help me return in. It was their last one, but helped me looked at alternatives in-stock and also what the other nearby stores had. Always friendly people when I have to deal with them.”

“I have been a loyal customer for a few years I paid off to products and closing in on another. There customer Care is way on top. I Highly recommend this place.”

“Jose has been are go to for anything to do with our home, from appliances to furniture he always has the best deals. I have followed Jose as he has moved up in his role at ABC. I highly recommend you reach out to Jose if you are in the market for your needs. To date we have bought at least 5 televisions, 2 sets of laundry machines, microwaves, sound bars, oven, refrigerator, the list goes on.”

“Douglas had fantastic customer service great attitude, and even crawled on the floor on his back to scan a door so as not to chance scratching it five stars for Douglas”

“I wanted to change my review from a 2-star to a 4-star because my low rating was an over-reaction. The level of anger was more about the feeling of being powerless than anything terrible Best Buy did. Yes, I was mad that I wasn't made aware that it could be up to 3 days to service the laptop. But the job was done and done well, and I generally find the customer service there to be positive and helpful.
[Prior review} Read the fine print. I had to leave my laptop at the Geek Squad as it could not be serviced while I waited. I didn't want to leave it at all, as I use it every day. I was told it would be ready in 24-48 hours. 48 hours later and it's still being worked on. I called and was told the work order was for 72 hours. So don't rely on what the nice agent tells you. Read the fine print. Right now I just feel lied to.”