The Cricket Wireless Authorized Retailer is a highly praised business, known for its exceptional customer service and friendly staff. The store is always clean, and the employees go above and beyond to assist customers. The ladies at the store, Courtney and Christen, are particularly commended for their outstanding service. They helped a customer sign up for the Affordable Connectivity Program, saving them $30 on their monthly bill. The staff never pressures customers to buy outside their budget, making them feel comfortable regardless of their financial situation. Customers have also had great experiences with the store's sales and pricing. One customer was able to upgrade a friend's phone and get a new phone and case for under $100. Another customer, who was initially frustrated with their previous service provider, had a wonderful experience at the Cricket Wireless Authorized Retailer. The employee, Ray, listened to their concerns, explained everything clearly, and helped them transition to Cricket Wireless seamlessly. The customer was so impressed with Ray's exceptional service that they recommended him for a raise. Overall, the Cricket Wireless Authorized Retailer is praised for its friendly staff, clean store, and commitment to providing excellent customer service.