LMCU
Banks ,
Credit Unions
Hours:
925 West Sherman Boulevard, Muskegon MI 49441
Hours
About LMCU
LMCU receives mixed reviews from customers. Some report significant initial frustrations, describing headaches with an online banking system that is not intuitive and lacks after-hours customer service access. Others note it may not provide a cohesive experience for customers with multiple businesses. Several reviews mention starting with hiccups or misunderstandings, including that calls may go to a central call center rather than a local branch.
However, many customers report positive experiences and excellent service. Staff are frequently described as friendly, helpful, and amazing, especially when assisting with specific issues like fraud or opening a first account for a young person. The bank has shown empathy in reconciling issues and communicates that it is working to improve its mobile and online platforms. Some customers feel negative reviews are unrealistic and defend the staff, who do their best to help quickly. The bank offers products like a Money Market account and is highly recommended by some for being friendly and knowledgeable, particularly during processes like buying a home.
Most Recent Reviews
-
September 2026
Lake Michigan Credit Union LMCU is a smooth easy to work with Credit Union. Just moved to Norton Shores and was looking for a Credit Union. They are friendly and helpful. The transition from my old CU in Maryland to here was nicely done. They are conveniently located just down the road from Costco.
-
May 2026
The employees are always so friendly here. I accidentally left my driver's license in the drive-up canister. They called me right away to let me know and then they put it in the safe until I was able to return and get it.
-
June 2024
LMCU will always help in any way they can. Great place to have an account.
More Comments(35)
You May Also Like
-
Muskegon, Michigan
