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“Thank you Giana in helping us in getting a car loan. You were very patient in waiting for us to select our car after we came in the first time. You were very helpful and informative as the process went on to a second vehicle. You were so organized to the point that it didn't take long to finish the loan. I really appreciate all the explanations you gave throughout the process too. I think you are a great asset to the credit union.”
“Michelle Vanderstelt is phenomenal for all your loan and refinancing needs! Everything was quick and painless and a great experience. I will definitely go back to Michelle anytime and reccomend her to any friend or family member in the future! Very pleased with great customer service!”
“I just started a car loan with Best Financial and was having issues making my first payment and setting up Ach payments going forward. Precious helped me with all of it! Great customer service!! I feel like I made the right decision going to Best Financial with employees like this!!! At 4:56pm at that. Great job Precious!”
“I want to start by saying that Tracy, the loan officer, is absolutely my favorite—she’s an incredible person! She consistently goes above and beyond to meet my needs with loans, car sales, and more. Her hard work and dedication shine through in everything she does. Tracy’s exceptional treatment of me and other customers is truly remarkable, and I won’t work with anyone else after experiencing her service. Her passion and kindness are inspiring, and I admire her for it. I’ll keep doing business with Service One because of Tracy’s outstanding customer service. Thank you, Tracy!”
“I stopped into the Choice One Bank Egelston Branch without an appointment to open a small business checking account, and I’m so glad I did. Branch Manager Erin Sova helped me right away and made the entire process smooth and stress-free. She was extremely professional, took the time to explain everything clearly, and answered all my questions without making me feel rushed. It’s rare these days to find someone who genuinely wants to help you—not just push you through the system. Even with all the growth this bank has seen, it still has that warm, hometown feel. Highly recommend!”
“Its been years since visiting inside the building. Beautiful open floor plan upgrades!
Same great in person service. Great people doing a great job. Excellent friendly service! Keep up the good work.”
“Michelle V was very helpful with getting my signature loan very quickly. Very easy to work with and extremely polite. 10/10 would recommend this credit union and Michelle as a loan officer to anyone!”
“Had a slight error at the bank today and I called and reached Sue from M.O. at the call center, she was super friendly, very helpful and a great conversation! Thank you so much for having someone like her on your team!”
“Great staff, very friendly and helpful. I recently was alerted to a possible fraudulent charge on my debit card. They took care of the issue immediately. They contacted me, it was fraudulent, did not let the transaction go through, cancelled my card, and I received a new one in (less than:) 7-10 business days.
Veronica was especially helpful.
I have been a customer for years and would highly recommend Michigan Coastal Credit Union.
A***”
“LFCU is a great place to do your banking. Mu husband has had an account there for over 40 years, and his father before him. Although a bit of staff turnover (since COVID) the staff is always very friendly and especially kid-friendly. They have a good driveup, ATM, and regular inside service hours. They also offer online banking, Zelle transfers, mobile check deposits - all the modern options. I recommend this place to anyone.”
“Community Choice Credit Union western branch in Muskegon is definitely one of the best places to bank with. I enjoyed speaking with Casey Wallace in regards to some advice i needed on investing. She was very polite, friendly, and knowledgeable! And the things she wasn’t sure of you made sure to point me in the right direction!! I give this branch a big 5 stars..”
“Lake Michigan Credit Union LMCU is a smooth easy to work with Credit Union. Just moved to Norton Shores and was looking for a Credit Union. They are friendly and helpful. The transition from my old CU in Maryland to here was nicely done. They are conveniently located just down the road from Costco.”
“Today upon entering the bank I recognized a teller from his old place of employment and they have a great worker may I add. Yet errors happen I was given too much money...needless to say more. ..money returned with a smile!”
“Extremely nice people, they even open the door for you. They were extremely helpful, especially the guy that works there, I very unfortunately cant remember his name, but they were awesome!!”
9AM - 4:30PM
3251 Henry Street, Muskegon
Banks
“Been here for years. They are more personable than other banks and the app works more smoothly and is more user friendly and easily navigable. I have accounts at 3 Muskegon banks, and Independent is my favorite.”
“I have been with 5/3 Bank for over 25 years and take care of all my financial needs and are so easy to work with. I have been with 3 others and there the best by far. Stop in and compare for yourself, you might be surprised and wish u had long before. ?”
9AM - 5:30PM
1619 E Mt Garfield Rd, Muskegon
Banks
“I moved back to West Michigan from Florida in 2021 an joined Lake Michigan Credit Union as my main financial institution. They have been excellent in every way and their staff has been friendly and so melpful.”
“I routinely make deposits in the thousands of dollars and have money orders/cashier's checks created. The employees at this branch do such a great job and are always there with a smile.Shout out to my two favorite ladies, you both have always done a super job for me for the past year and a half! I enjoy working with you!”
9AM - 6PM
2855 Henry St, Muskegon
Banks
“I've been banking with Choice One Bank for almost 5 years and this branch is by far my favorite place! Ashely goes above and beyond to help in any way she can. 🩷🩷”
“This confidence and trust has been what I have craved for in an expert trader for years now and I am so happy to finally get all this from you Mrs. Murphy sherry for you have proven all what I have heard about you is the true, by investing $500 with Mrs. Murphy sherry I made $6050, it not the profit alone I am glad about but the instant withdrawal into my bank account, I am forever grateful and will tell the world about you, get in touch with Mia on”
“Roosevelt Park Chase is a friendly place, always welcoming and most cashiers know and use my name. They are efficient and quick, usually no long lines in lobby. They are a great source of $2 bills, which I love to use.”
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“My experience with Jolene was exceptional. She was very efficient and answered all my questions. I had a great interaction with her. Thank you Jolene for all your help.”