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February 2024 by Brenda Riley
Took granddaughter for her birthday gift. She wanted a frog or turtle and yet again there were none even tho their app said that they were in stock...she settled for a Betta and I will get her frog somewhere other than here now ..was 4th time we went and didn't have what they said they did.
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February 2024 by sean kelley
Took my dog in for nail trim. Awesome group of lady's helped me out. I will be back there often.
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February 2024 by Devin “D.P.” Pickens
Great store for your pets!
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February 2024 by Walter Weldon
I have a 4 month old puppy and I filled out a form at Petsmart in muskegon over two weeks ago. I wanted to talk to the trainer to see what class would be best. I waited a week and no call or email. So I stopped in a week later I filled out another one and asked to be contacted. And the funny part is the slip I filled out a week ago was still in the box. So now over two weeks have gone by with no attempt to contact me. But wait it's gets even better. I was on the area today and I just stopped in to look in the box you put the slips in and guss what? Are you ready for it both of my slips and other people's from overtwo weeks were still in there. I'm guessing they don't want to help train people's pets.
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January 2024 by Becky Lenoir
PetSmart is the only pet store in my town that carries the brand of food my pet needs and loves. ProPlan Sensitive Skin And Stomach, chicken entree flavor. So not only do they carry it, but it's always in stock and they have the exact flavor my cat prefers. They carry a ton of ProPlan wet food options as well as in the dry food.
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January 2024 by Tracey Shalifoe
Easy to find what you need for your animal.
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January 2024 by Cheryl Mcalinden
My two yorkies see Kaitlyn p.She is wonderful . I can tell she takes very good care of my two boys.?I always get the haircut I'veAsked for.?Thank you Kaitlyn for being so gret!?
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January 2024 by Simone Hosna
My dogs are always well cared for and happy when I pick them up. They always look great and when there's an issue, instead of ignoring it, they work with you for solutions. That means alot ♥️
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December 2023 by Marianne Rector
Very Polite and professional
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December 2023 by Stephanie Bell
Hugely pack full of Goody's but a little expensive on certain things
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December 2023 by Brenda Roberts
They are always out of crickets. There are dead fish left in the aquariums. It is not like it used to be
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November 2023 by Bren Cantu
I recently visited PetSmart with my 2 little grandchildren, Nate 7 & Layla 5. We entered with our list of what their 2 new dwarf frogs would need to live at my home (meme's). We also entered with an expectation of spending maybe 40 at the very most $50 and I forget to mention a whole slew of questions. We came into contact with the younger associate beautiful blonde haired girl with a smile on her face helping other customers and ask her if she'd be able to assist us when she was free. We waited patiently as I remind the kids not to look with their hands, noticing the prices on the items at the pet store. When she was free and some of the other customers she came over to us this smile on her face all bubbly and asked us what we needed when we be in the shower our list it was clear to me that it was going to come too much much more than 40 or $50 she got into this fast. Help me look for the best prices with the best quality of items they had that I needed. I would say this young woman spent probably a total of an hour and 15 minutes with us her being much more patient than I with the children I wanted to give a shout out to this young girl by the name of Monterey never heard that name but I think it is absolutely beautiful and tell her managers and federal employees you are blessed to be working with her she's a true tribute to your store and your company I hope she can climb the ladder and do much more withdoing well thank you Brenda Nate & Layla
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October 2023 by Darbones North
Pretty standard pet store nothing crazy, the fish tanks are a little overstocked at times but not terribly. The employees are always helpful and can direct you if you're looking for a specific item
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October 2023 by Jennifer Semelbauer
The Sherman location had almost nothing, and the prices were way too high. The one by the mall was way better stocked with different varieties. But still, 300$ for a ferret. Just wow.
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September 2023 by Christen Rogers
I love PetSmart! I've adopted all my pets from there! A hamster, Bearded Dragon and two Kittens. I also buy all my pet supplies from them and they're always extremely friendly and informative.
