MetroPCS offers friendly and helpful service from staff members like Tony, John, and Andre. Customers appreciate how quickly and efficiently issues with phones are resolved, often in just a few minutes. Staff are knowledgeable, polite, and go above and beyond to assist, even waiving fees or remembering personal details to make the experience special. Many customers recommend this store for its fast service, great deals, and professional staff. The team creates a welcoming environment, making customers feel valued and supported during their visits. Overall, MetroPCS provides a smooth, positive experience with attentive staff who prioritize customer satisfaction.
I had an amazing experience with Tony. He was a huge help to me setting up my new phone and got me an amazing deal. Can't recommend this store and Tony enough.
June 2025
John is great! Very friendly and helpful. Got our issues taken care of quickly. We had to go back a few days later to finish up and he remembered our names and even remembered my toddler sons name and interacted with his as well!! Highly recommend seeing John with any issues have!!
March 2025
I went into the store today and talked to John. He fixed what apple and metros customer care line couldn’t fix for me in 10 minutes. Very knowledgeable, super polite, very inviting and polite. I recommend to go see him if you need help. Thank you John!!!!
