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“I had an amazing experience with Tony. He was a huge help to me setting up my new phone and got me an amazing deal. Can't recommend this store and Tony enough.”
“I’ve visited the store several times for simple needs like paying a bill or purchasing a phone case, and I’ve always been very satisfied with the service. Recently, after upgrading our phones, AT&T failed to send a shipping label for one of the devices. After multiple unsuccessful calls to the provided support numbers, I came into the store for help.
Allen was extremely helpful—he guided me through the necessary steps, spoke directly with customer service to clarify the issue, and ensured the shipping label was emailed to me. He also printed two copies of the label, one for the package and one for our records, in case any issues arise.”
“Came to the store today and was greeted by Tina first let's start with customer service it was a 100 out of 10 she is a sweetheart so very helpful I needed to switch my phone service and didn't know what to do she took the time and helped me do everything I definitely recommend Boost and I will be back go and see her she will help you get everything you need”
“Logan was on point, saved me money and moved faster than any costumer service I’ve ever had. Walked in thinking I was gonna spend a lot to upgrade, he showed me what policies I had in place and got me a bread new phone for way cheaper. Goated”
“Needed phone service immediately and Sam was incredible from start to finish! Very friendly and professional from beginning to end with explaining mobile plans, (setting up) and letting me know what future phones I could get and the deals that came along with them. Less than 10 minutes I was back out with phone signal and a pleasant experience. Thank you again! :-)”
“Ray is such an amazing person I had to bring in my friend for a new phone. He took really good care of her. She's so happy and I would definitely bring him more customers”
“This Macomb location service is by far the very best in the area. I have been to several locations & never serviced as well as the staff in Chesterfield. ❤️Love this store!
The experience we had in the Chesterfield location, with the Mgr, Rita and her staff, was so great! Their kindness and customer service made us decide to keep our service. I was about to cancel it all & go to another carrier. I am so glad we were able to get all of our issues resolved. Thank you so much, Rita! You guys rock! You＆your staff are the best! Have a very Happy New Year!”
“I just want to say Willis is thee BEST salesman at metroPCS/T-mobile. I couldn't find a better store or service to pick for my family. I will come here as long as I can. I hope more people will read this & go to this store in mount Clemens. He won't let you down he will take care of you. Thank you Willis!!!!”
“Isabel (or Isabella I have a horrible memory) helped a lot! She was super nice and helped me through everything and finally got a new phone! Thank you! Great customer service!”
“Went to the store to go get a phone first time with MetroPCS the gentleman that works there was so great helped me out with a phone I would recommend them to go to him it's a great person great personality great customer service definitely please go to that location”
“What a wonderful experience visiting the Chesterfield 23 mile Victra Verizon Store on Sunday May 19th. Fahad took very care of us, listening to our needs he made recommendations that fit exactly what we were looking for. My goodness, went in to add our watches to our accounts …and left with new phones!”
“I recently switched to cricket and I've had some issues with the phone I got. Jeremy has gone far above and beyond great customer service. To the point if I don't stay with cricket wireless it will probably be AT&T and that's because of him and Maliyah she as well on several occasions has helped me out so much above and beyond!”
“Went into the store two days ago to change my iPhone
Young man noticed that I was going from a 12 to 11 and ask if there is any damage to my 12 and I told him that I ran over my phone and just going to one of the old ones for now and he told me that I had insurance on my iPhone 12 before we changed anything he told me to make sure I get a claim in. They accepted my claim through the insurance and he really saved my pocket!
Thank you.”
“I came into this Verizon store today having a lot of difficulty transferring over to my new phone. Zach helped me and had it resolved within minutes. The rest of the staff was very helpful and friendly. Would recommend this location for all your phone needs.”
“Went in with granddaughter to transfer our phones from Verizon to Tmobile. Did not get the man’s name but very disinterested in helping. Gave me a new phone # for my phone , very hurriedly brushed us off. Didn’t understand the details fully, went back in the next day even worse. Same Arabic man again was worthless. If u have people in your store that hate the job job that much tell them to move along. Found another store with the most helpful people ever.”
“Wow! Shaniece was all business! ⚡️ She navigated getting our new Apple phone logged onto our business acccount before I could finish this review—amazing speed & efficiency!
Loved the customer service! Place has tons of parking off the main road—highly recommend ?”
“Had the most positive experience with this Verizon location! From the moment we walked in to the very end. Customer service was helpful, friendly and professional. Arthur, Andrew and Niko were amazing! Explained everything thoroughly and answered any questions we had. They made the process easy and enjoyable. Highly recommend them and this location! We definitely will be back!”
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“The Chesterfield AT&T on 23 Mile in the Fields Plaza has exceptional customer service. Allen and Tyler went above and beyond to help us yesterday with the upgrade and purchase of new phones for my parents. Allen and Tyler went over options and different style phones that would be best them. They were very patient in helping my mom with her decisions and purchase. A++ customer service”