Verizon's Chesterfield store offers a welcoming environment for customers seeking mobile, 5G home internet, or business solutions. Visitors can easily schedule in-store appointments online or place orders for convenient pickup, free 2-day shipping, and same-day delivery options. Reviews highlight positive experiences with knowledgeable and friendly staff, like Jerroy, who helped a customer feel confident while upgrading their phone and changing plans. Molly's exceptional service also received praise for her patience and efficiency. While some customers noted long wait times, particularly during busy periods, they appreciated suggestions for improving the check-in process for pickups. Positive interactions with team members, such as Leslye and Caitlin, showcased their dedication to resolving issues and assisting with device setups. Overall, the store is recognized for its excellent customer service and supportive staff, making it a recommended choice for phone and internet needs.
I have been in this store 3 times the last couple weeks and every employess has been amazing. They helped me a couple times with an issue and very friendly. Also very knowledgeable. Managers Tom and Paul are great!!!
September 2024
Daryl (sp?) was outstanding. Patiently worked to find a solution to a tricky problem. So helpful!
April 2024
Molly was top tier with her service. She was patient, efficient and very friendly. I advised the manager of how pleasant it was to work with her. If could provide a medal for customer service she would get one. This is a great store.
