Metro by T-Mobile at 57565 Gratiot Ave is highly praised for its friendly and helpful staff. Customers appreciate the knowledgeable employees who provide excellent service, especially when fixing phones or helping with plans. Many mention that staff members like Lorraine and Sabrina go above and beyond to assist customers, often fixing issues quickly and offering good deals. Customers have driven long distances just to visit this location because of the professional and honest service they received. The store is known for offering the best prepaid plans with unlimited talk, text, and data, along with a wide selection of 5G phones from Apple, Samsung, and OnePlus. Visitors also highlight the store’s willingness to help first-time phone buyers and resolve problems efficiently. Overall, this Metro store stands out for its quality service, helpful employees, and the positive experience of customers who are willing to travel extra miles to get the best service.
We were having trouble with my kids phone not working...after calling metro several times for help I finally went into a metro store for help with my sons phone. She was very kind, helpful and patient. This is my new metro store!!
April 2024
Algonac was the best! Now close dam! Please reopen.
January 2024
The Metro PCS in New Haven is amazing! Lorraine & Sabrina fix my phone ? every single time, they are always so helpful & knowledgeable!! Lorraine is the best Manager!! Love them both!!!
