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February 2024 by fel ipe
Can't leave any more reviews to the locations around me cuz I've done them all so I'm coming here. I am sick of my phone service just never working right. Cutting out whenever messing with my stuff. It's ridiculous.
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January 2024 by Holly Delis
The Metro PCS in New Haven is amazing! Lorraine & Sabrina fix my phone ? every single time, they are always so helpful & knowledgeable!! Lorraine is the best Manager!! Love them both!!!
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November 2023 by Joanna Paluskas
Sabrina is amazing! She hooked up my new iPhone in five minutes. Love this metro location.
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October 2023 by Sarah Lynn Taylor
Stayed after she closed just to transfer my info from one phone to another! Won't go anywhere else!
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October 2023 by Jay
Solid service. Lady was extremely professional, competent, and honest. Best location I've been to in over a year of moving around. I drove over 2 hours to get there and it was totally worth it. Got precisely what I was looking for with no added B.S.Lorraine needs a raise in pay, for actually getting the customer what they requested without a bunch of runaround.???
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March 2023 by ATFW Y'OSHUA
Helped me set up my flip 4 phone with a sim card, and it was quick easy! She's awesome whoever helped me!
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March 2023 by celine toubia
The best customer service!!! Ask for Lorraine she is the best and super informative!
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January 2023 by Nicholas Ybarra
The lady scammed me when I bought the home Internet and I brought it to her attention the last three bills that it does not, and has not, and will not work properly, and sometimes at all for days, and she made different excuses at all visits to manipulate me, so that I wouldn’t expose this place and or the company for what it is at this location. Well, I’m fed up here it is another day another how many of dollars I have lost because I work from home and my Internet will not work but you guys got your money. But yet I cannot get mine, nor will I if my Internet will not work I am thinking about suing them per my labor per hour per the amount of days that I have not had service I will be talking this over with my attorneys Gus and his group will be stopped
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December 2022 by Heather Baumgart
Very nice and helpful employees here! I got my son his first phone by adding an additional line. She went above and beyond. Got a $300 phone for $90 out the door with the acp plan!
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December 2022 by Andrew Pollex
Came in because of some issues with another location. (23 mile in chesterfield the manager Andrew). Lurraine was very professional and very friendly. She took care of the issues that brought me in. Because of Lurraine I am willing to give Metro PCS another chance . I highly recommend you use this location even if it means driving out the way.
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October 2022 by Carla Kincaid
Sabrina and Lorraine help me so much they always fix my phone and get me great deals! My whole family comes here and I refuse to do business with anyone else. Absolutely amazing customer service if you need ashore eSe go here you'll be taken care of amazingly.
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June 2022 by Jeff Macey
Very helpful. They always give me a good deal
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May 2022 by Jennifer Persley
Incredible staff here. Lorraine understood my issue and helped me with a new phone. She transferred all of my contacts, pictures, and even apps over! I can't say enough great things about my experience.
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October 2021 by Amanda Gehringer
The kid working tried to charge me 3 times the amount the other store did. He was friendly and thought he was slick enough to work one over on me. You know what I told him? "NICE TRY" you know what he said? "I gotta try"
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October 2021 by michael mcdonald
she always helps me with my phone