Metro by T-Mobile at 57565 Gratiot Ave is highly praised for its friendly and helpful staff. Customers appreciate the knowledgeable employees who provide excellent service, especially when fixing phones or helping with plans. Many mention that staff members like Lorraine and Sabrina go above and beyond to assist customers, often fixing issues quickly and offering good deals. Customers have driven long distances just to visit this location because of the professional and honest service they received. The store is known for offering the best prepaid plans with unlimited talk, text, and data, along with a wide selection of 5G phones from Apple, Samsung, and OnePlus. Visitors also highlight the store’s willingness to help first-time phone buyers and resolve problems efficiently. Overall, this Metro store stands out for its quality service, helpful employees, and the positive experience of customers who are willing to travel extra miles to get the best service.
Sabrina is amazing she was very helpful and quick. Give her a raise.
April 2026
What a great experience dealing with Sabrina! She gave excellent customer service. Very professional and knowledgeable!
September 2025
Sabrina was the best i jist bought a brand new samsung galaxy a16 from her she set the whole thing up for me and switched over all my information so quickly! Wont go anywhere else she has the best deals and best customer service love her!!!
