AutoZone South 11th St. in Niles, MI is a leading retailer of auto parts. The store receives consistent praise for outstanding and awesome customer service. Staff members are noted for going above and beyond to help customers. Specific examples include helping to find parts by part number, checking an alternator and battery, and warrantying a battery with absolutely no hassle. Employees have also provided hands-on assistance, such as changing a headlight bulb, helping to put in coolant, finding and fixing a leak by tightening a loose clamp, and finding replacement parts in stock. Reviews highlight that staff treated customers with kindness and respect, even while handling multiple customers alone. This service has earned strong recommendations and lifelong business from satisfied customers.
Tiffany is a rock star. She helped me purchase and install my headlight. She also ran a diagnostic on my check engine light. She has no idea how helpful she was. She has a kind spirit and your company is so lucky to have her!!!!!!
July 2026
My name is Alice I was in there today and the day before everyone was great but today I went in and joe was awesome I am grateful that I was help bye him
July 2026
The staff were super friendly, and helped me find exactly what I needed (despite my lack of knowledge of what I needed). I will definitely return for my future DIY's.
