July 2023
It did take almost a week to get them out. However, they were very careful not to track in anything from outside. Also, after telling me that the TV couldn't be repaired, they looked up equivalent ones that were on sale.
July 2022
HAD PROBLEMS WITH MY EAR BUDS CONNECTING TO MY PHONE ONLY TO FIND OUT IT WAS THE EAR BUDS THAT WEREN'T WORKING! HE GOT ME TO THE SITE TO REPLACE THEM AND I ENDED UP PAYING NOTHING! I TOOK UP ABOUT 15 MINUTES OF HIS TIME TOO!
March 2022
Most of the time I am quite happy with the Geek Squad. This time I was quiet disappointed. It was probably more due to the Tech and his willingness to assist me with my concerns.