Casper - Twelve Oaks Mall is a highly praised bedding and mattress store that provides excellent customer service and quality products. Customers have consistently highlighted the knowledgeable and attentive staff, such as Luis and Jennifer, who go above and beyond to ensure a satisfactory shopping experience.
Many reviewers have expressed their satisfaction with the Casper mattresses, praising their comfort, support, and ability to alleviate back issues. The store's staff is commended for their patience, willingness to answer questions, and for not being pushy, allowing customers to make informed decisions without feeling pressured.
Customers have appreciated the wide selection of mattresses, including hybrid options, and the opportunity to test them out in-store. The store's attention to detail and dedication to meeting the individual needs of each customer have been consistently highlighted, with reviewers noting the staff's efforts to find the perfect fit for their requirements.
Overall, Casper - Twelve Oaks Mall is a highly recommended destination for those in search of a comfortable and supportive mattress, accompanied by exceptional customer service and a hassle-free purchasing process.
Jennifer was very helpful and very efficient in taking my order. Everything was so convenient and easy. I met her the next day after placing my order and she brought my order out to my vehicle. This is our second Casper bed, would highly recommend.
October 2026
Louis took the time to help my husband and I find our perfect bed and then perfect pillows and then helped us bundle it to get the best price! The dog would like us to get out of bed 😂 Thank you Louis!
October 2026
My boyfriend and I had the pleasure of please help by jennifer. She is one of the kindest and most helpful saleswoman we have ever dealt with. She is a 10 out of 10 when it comes to her energy, her knowledge and how helpful she is. Hands down, I recommend everybody go and see her.
