CVS Health in Novi offers convenient, reliable service to help customers manage their health and everyday needs. Open seven days a week, the store provides prescriptions, COVID-19 and flu tests, vaccinations, and personal care items. Customers can also find toys for pets or healthy snacks on the go. Many reviewers appreciate the helpful and friendly staff, with some mentioning staff members who are patient, kind, and informative, especially when showing how to use coupons to save money. The store makes quick visits possible, with customers often in and out within minutes, making it suitable for quick errands. The pharmacy can be busy, which may cause some delays, but staff are generally helpful once contacted. Some customers experienced initial confusion with insurance details, leading to minor delays, but overall, the team is described as helpful and attentive. The store also offers extra savings through their ExtraCare® program, weekly deals, and options to shop online for free pickup or same-day delivery. Overall, CVS in Novi is a friendly, accessible location for health needs and everyday shopping.
My service was great I always get great service kudos to the pharmacy staff members ❤️❤️❤️
June 2025
Not enough employees in the pharmacy. There's always a weight no matter what, whether the employee is talking on their phone or actually working. The store as a whole is lacking employees and it shows. It's kind of messy and CVS appears to be going down hill.
June 2024
This is a very nice, clean and well stocked CVS. With other pharmacies in the area shutting down this CVS has received all of their overflow. The pharmacy area often seems stressed but they have reason to be as they are always busy. I commend them for their perseverance. I have had nothing but pleasant experiences here.
