The Oakley Store at Twelve Oaks Mall offers an exceptional shopping experience with a focus on innovative eyewear and outstanding customer service. Customers frequently praise the knowledgeable staff, particularly a team member who has built a loyal following over the years. Shoppers appreciate the wide selection of prescription sunglasses and glasses, with many finding the perfect fit thanks to the personalized attention they receive. The store manager is noted for his expertise and patience in guiding customers through their options, ensuring they leave with products that meet their specific needs. Quick order fulfillment is also highlighted, with customers receiving their eyewear promptly after purchase. Overall, the Oakley Store is recognized not just for its high-quality products, which are inspired by world-class athletes, but also for the warm and welcoming atmosphere created by its dedicated staff. Whether looking for tactical bags, watches, or apparel, visitors can expect a top-notch experience that keeps them coming back.
Recently visited the Oakley Novi store and had the best customer experience I've had at any of their stores. Nick went above and beyond to help me (one item sold out while we were checking out and he helped us quickly figure out a solution) . He is 100% the reason I bought my husband's gifts there! This guy deserves a promotion!
September 2025
My husband and I keep coming back because of the customer service! Andrew has been our go to person for years! The prescription sunglasses and glasses are always perfect.
September 2025
Nick was such a great help! I’d highly recommend visiting this Oakley store
