Tire Dealers in Novi, MI

“They were wonderful! Overwhelmed with cars and short staffed and still were able to get my car back to me quickly. And, even though I had never been there before when I came back to pick up my car, they even greeted me by name. It was overall a wonderful experience in a stressful time. 10/10 recommend you take your business there!”

“I had a really good first experience taking my Jaguar XK to the Novi location. I’d been going elsewhere before, but came here for routine maintenance and to check on a concerning fluid leak. Johnny was great—he explained the diagnostic process clearly and called me with the results and options. Thankfully it wasn’t anything major.

When I picked up the car, it was washed and looking great. Everyone at the dealership, both at drop-off and pick-up, was attentive and genuinely friendly. I appreciated the excellent service and will be making Novi my regular location from now on.”

“After getting a sudden flat tire on my way to work today, I called all around to try to find my tire and no one had one in stock including the dealership. These guys were super helpful and ordered it immediately and followed through all day and worked on getting it done for me and the same day and they were very busy today. Plus they were $130 less than the Dealership for the same tire. I would highly recommend them. The service was great.”

“Above and beyond the quality of the staff and work preformed on my vehicle. Had routine tire rotation scheduled but upon the thorough inspection done by Justice my one tire was past point of no return and needed changed. Even though having to pay for 4 brand new tires now, the possible outcome of not doing so would of be detrimental overall. Thank you”

“⭐️⭐️⭐️⭐️⭐️ A Thanksgiving Miracle Thanks to the Mercedes-Benz of Novi Team!

My brother and I found ourselves in an unexpected bind over Thanksgiving weekend. We had decided last-minute to drive our Mercedes Interstate Sprinter van from South Carolina and Florida up to Michigan to surprise family for the holiday. The trip was perfect — until we arrived and discovered a serious diesel fuel leak.

Initial guesses pointed to possible damage to the fuel tank, maybe from something on the road. Because it was the Friday after Thanksgiving, nearly every shop was closed or fully booked through Monday. Under the guidance of our mechanic in South Carolina, we were preparing to troubleshoot the issue ourselves — but we needed parts, and fast.

After calling everywhere imaginable, we finally reached the parts department at Mercedes-Benz of Novi, and that’s where everything changed. Not only were they sympathetic to our situation, but they connected us with Service Advisor Andrew Coppola, who was an absolute lifesaver. Andrew told us that if we could get the van to him, he would do everything he could to help — and mind you, it was already 1:15 PM and we were over an hour away.

We made the drive anyway, hoping for the best, and Andrew exceeded every expectation. He got us in immediately with their Sprinter technician, who performed a prompt and thorough inspection. To our enormous relief, the issue wasn’t the fuel tank at all — it was the fuel filter clamps and hose. Even better, the team had the parts, made the repair the same day, and got us safely back on the road to return home to South Carolina and Florida.

The entire experience was nothing short of outstanding. Everyone we encountered was friendly, honest, and genuinely committed to helping us in a moment of real stress. Andrew and the Sprinter tech turned what could have been a stranded-on-Thanksgiving nightmare into a smooth, efficient, and reassuring solution.

Five stars aren’t enough. Thank you, Mercedes-Benz of Novi — Andrew, and your exceptional Sprinter technician — for saving our holiday and getting us home safely. Highly, highly recommended!”

“These guys came in clutch! Im so happy they could help me. The holidays are so dang busy with tire sales that the call center books these guys back to back with no room for squeezing in a tire change on the weekends. As soon as they pull a car out, they pull a new one in. My tire was ordered but I couldn't make time on my schedule for an appointment yet but fate had other plans. My front tire, completely flat from a deep freeze we had, needed to be changed and these guys squeezed me in, made good on their word and did it all before close on a Sunday. I did look over the gentleman's shoulder too so I could see he had absolutely no time for me. They called me right before close and not only could they just do the 1 tire I needed but they completed my whole order. They are so good! This team deserves some good notice! Thanks guys!”