“This particular Hyatt has been open for a while. The surprising thing is, they operate with the same appreciation for their guests as if they were a new hotel. They are kind, helpful, attentive. Their towels are still fluffy!! I was pretty surprised to find out they had been open for quite a number of years and still maintain their hotel so well. Great location, lots of parking. A very clean room. Was a great experience and happy to find another hotel location we will definitely want to visit again :)”
“We decided to stay at the Sheraton for the points. For the price point, the hotel rooms are very nice and well maintained. Staff here are outstanding. I was in the middle of a very important project and my mouse just died. I went downstairs to see if they had any batteries for sale. They didn’t, but the front desk manager made it happen for me. I am so, so grateful that they were able to help me out.
The location is pretty central to a lot of places in Novi. Check in is super easy and there’s no parking fee, which is great. I would definitely stay here again if we’re in the area.”
Open 24 hours
27000 Providence Pkwy, Novi
Venues And Event Spaces
“We LOVED our stay! The kids had a blast in the gigantic pool. We're already planning the next birthday here. They have basketball. The kids were tuckered out to say the least haha the rooms we had were spacious and the cleaning staff are great. I hate feeling like I can't trust what I'm sleeping in!! The bed was sooooo comfortable I didn't want to go home to sleep in my bed lol very friendly staff too id like to add”
“People make the difference, and this location has great people. All of the staff was friendly and helpful. We had a great stay for a baseball tournament. However, I made a horrible traveler's mistake and left a backpack with a laptop in the room when I checked out. When I called, in a panic, Ali, from housekeeping, had already brought my bag to the front desk. Sarah at the front desk took care of everything from there. We emailed a shipping label to her, and she took care of it from there. When you have people that will help you out in a pinch even after checkout you found the right place to stay.”
“Decently sized place to hold a convention. Staff seemed organized and on the same page when directing human traffic. They also had a decent number of food choices, not sure if that was the venue or that the venue allowed food booths to come in.”